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Program Manager - Brisbane / Ipswich

Life Without Barriers (National)

About the Role

Life Without Barriers is currently seeking a dynamic and motivated Program Manager to develop and lead our Support Coordination, Psychosocial Recovery and Case Management teams. This is a permanent role and can be based in our Shailer Park, Brisbane or Ipswich office.

If you have experience of leadership in one/all of the flowing areas, we would love to hear from you:

  • Disability support
  • Support Coordination
  • Psychosocial Recovery coaching

The successful incumbent for this position will have experience and knowledge in the delivery of services to people with a disability who require support coordination, psychosocial recovery coaching or case management.

Key Responsibilities

  • Build high performing teams to ensure quality services, staff satisfaction and client outcomes
  • Delivery of the services within budget, aligned to business plans and in line with client needs and plans
  • Develop and enhance operational and administrative systems and procedures to support the effective management of the programs
  • Through strong leadership ensure the program delivers a consistent standard of quality in accordance with regulations, legislation and standards
  • Be respectful and ensure positive outcomes for the people we partner with and support
  • Manage risks and issues arising in the course of service delivery
  • Promote and strengthen positive relationships with internal and external stakeholders.

Skills & Experience

  • Strong content knowledge of NDIS, embracing the principles of customer choice and control
  • Demonstrates innovation, personal drive and thrives in a progressive and values driven organisation
  • Ability to influence outcomes through strong leadership and empowerment of teams
  • Strong advocacy for change and willingness to harness new opportunities to embed new systems and processes
  • Strategic thinking, operational excellence and focus on continuous improvement
  • Significant experience in Disability services
  • Tertiary qualification in Human Services or related discipline

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

  • An attractive remuneration package will be offered to the successful applicant, mobile phone and laptop + non for-profit tax reduction options.
  • Onsite shared parking options.
  • Supportive team environment.
  • Salary packaging tax benefits, meal entertainment benefit, novated leasing and more.
  • Growing organisation with great career opportunities.
  • Monthly RDO

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact [email protected] with the subject heading ‘Roster Officer. Permanent, Full Time, QLD enquiry via EthicalJobs.’

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is 26/05/2021

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. If you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

How to apply

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