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Therapeutic Case Manager - Beyond Homelessness Program

Lighthouse Foundation

Are you a leader who is passionate about working with children and young people?

  • Work within a supportive, multi-disciplinary care team
  • Provide direction, guidance and support to our young people
  • Southern Suburbs home location, Richmond Head Office

About Us

Lighthouse Foundation offers an integrated therapeutic model of care for homeless children and young people who predominantly come from a background of long-term neglect and abuse. Our people are dedicated to making a change in our children and young people's lives.

At Lighthouse we believe that every child or young person is one caring adult away from being a success story.

In a Lighthouse home, children, young people and families are supported by live-in Therapeutic Carers as well as specialist services including case management and psychological support.

About the role

This role’s purpose is to support vulnerable young people to transition into meaningful independent living. The primary duties will involve a combination of care planning, delivery of individualised and community therapeutic interventions, and managing operations and culture in the home through Lighthouse’s Model of Care. The Therapeutic Case Manager employs a therapeutic approach within a multidisciplinary team to support young people in their care. The role will be primarily based from a Lighthouse home with one day a week in the Richmond Youth Resource Centre, and will require evening and weekend work.

Your responsibilities will be, but are not limited to the following:

  • Create and implement young people's Individual Development Plans
  • Liaise and network with external professionals
  • Monitor consistency of operations in the home and manage day-to-day maintenance and safety requirements
  • Attend young people’s Care Team Meetings when appropriate
  • Ensure care is administered in accordance with the Lighthouse Model of Care
  • Oversee and deliver therapeutic Lighthouse interventions in collaboration with the Care Team
  • Model Lighthouse values and culture within the home
  • Work from the home and meet with young people regularly to ensure high quality of care
  • Ensure all appropriate processes are followed regarding critical incidents and reporting requirements
  • Effective case noting and other forms of internal and external reporting

Essential requirements:

  • Qualifications in a related discipline (e.g. social sciences, health, psychology, social/youth work, community services, management)
  • Experience in a care-oriented role
  • Demonstrated capacity to understand and work with young people, and knowledge of the unique needs of young people who are experiencing or at risk of homelessness
  • Demonstrated ability to work effectively within a collaborative team approach to service planning and program implementation
  • Ability to plan, prioritise workloads and meet deadlines as required
  • Experience with conflict resolution and mediation
  • Excellent written and verbal communication skills
  • Hold/obtain a current Working with Children Check
  • Have Working rights within Australia and have evidence to confirm this
  • Complete a National Criminal Records check, Disqualified Carer check, and undergo an in-house psycho-social screen

Desirable for the role:

  • Hold critical response skills to youth-based crisis situations, including practical and psychiatric emergencies
  • Have an ability to identify and assess suicide/self-harm risks and understand the strategies to manage these risks

About You

  • You are open to being challenged and are able to consider views opposing your own
  • You understand attachment and trauma informed practice
  • You have an ability and willingness to embrace the Lighthouse Model of Care, creating and maintaining family environment for children and young people from at risk backgrounds
  • You have the ability to stay calm and rational in challenging situations
  • You are committed to personal and professional development

Please find the Position Description below for further information.

How to apply

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