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Therapeutic Case Manager - Intake & On for Life

Lighthouse Foundation
  • Work within a supportive, multi-disciplinary team
  • Make a difference in the lives of our Children and Young People
  • $44.92 hourly rate + Super + Salary Packaging
  • Suburban locations across Metro Melbourne


Lighthouse Foundation offers an integrated therapeutic model of care for homeless children and young people who predominantly come from a background of long-term neglect and abuse. Our people are dedicated to making a change in our children and young people's lives.

At Lighthouse we believe that every child or young person is one caring adult away from being a success story.

In a Lighthouse home, children, young people and families are supported by live-in Therapeutic Carers as well as specialist services including case management and psychological support.


The Therapeutic Case Manager (Intake & On for Life) holds responsibilities for two functions. Firstly, to be responsible for the intake of young people into Lighthouse Foundation programs, consistent with program guidelines and Lighthouse’s Model of Care. This will include forming connections with external youth homelessness services and young people entering a Lighthouse program. Secondly, working with a caseload of young people from a Therapeutic Case Management Perspective.


  • Experience in the provision of care or case work with young people
  • Demonstrated capacity to understand and work with young people, and knowledge of the unique needs of young people who are experiencing or at risk of homelessness
  • Demonstrated ability to work effectively within a collaborative team approach to service planning and program implementation
  • Commitment to professional and personal development in a professional context
  • Commitment to reflecting on your work through group and individual clinical spaces
  • Ability to plan, prioritise workloads and meet deadlines as required
  • Ability to stay calm and rational in challenging situations
  • Experience with conflict resolution and mediation
  • Excellent written and verbal communication skills


  • Regular supervision from our Psychological Wellness Team
  • Group reflective practice sessions
  • Ongoing training and development through the Lighthouse Institute
  • Being part of a caring community, who really value you


We welcome your application and ask that you please review the attached position description, provide your Resume and Application letter, broadly addressing the key selection criteria highlighted.

To submit your application, click Apply Now.

Lighthouse celebrates diversity and affirm the right of access, equity, and equality for every young person, staff member and volunteer in the Lighthouse Community. Our organisation is inclusive of all sexual orientations and gender identities. We also practice from a position of cultural safety and awareness, across diverse languages, religions, and cultures. we respect, respond and continue to learn about the unique needs of Aboriginal and Torres Strait Islander young people.

Lighthouse Foundation is a Child Safe Organisation, we are committed to a thoughtful and protective environment that supports our babies, children and young people to feel safe and respected, and to build their capacity to feel deeply cared for and important to other human beings.

This position is considered authorised work and subject to mandatory Covid-19 vaccination and safety requirements. You will be asked about your vaccination or exemption status and any accompanying evidence should your application proceed.

A position description is attached.

Apply Now

Applications for this role will take you to the employer's site.

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