MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s cultural or linguistic background, ethnicity, sexual orientation, gender identity, gender expressions, intersex status, relationship status, religion or spiritual beliefs, socio-economic status, age, and abilities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

This is a Full-time opportunity based in Grafton, NSW within our Northern NSW PSP Program.

Our offer:

• Generous Salary Packaging up to $18,500 (helps increase your take home pay)
• Ongoing Training and Development
• Study Leave for ongoing employees
• Career Development
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

Position Purpose:

Intensive Therapeutic Care (ITC) supports children and young people with high and complex needs who are either unable to be supported in foster care or require specialised and intensive supports to maintain stability in their care arrangements. Complex mental health, disability, emotional and behavioural issues are characteristics of these children and young people, resulting in behaviours that often present a risk to themselves and others in their immediate environment.

The ITC system:

• Provides Therapeutic Care
• Has a strong focus on recovery from trauma
• Provides an alternative to long term residential care
• Does more to protect and keep children and young people safe
• Provides clear pathways to less intensive service types and permanency
• Provides a broader range of placement options for children and young people to achieve outcomes around mental health, physical health and education.

The ITC Coordinator, Clarence/Coffs is responsible for coordinating the delivery of high quality services, care and support that promotes the emotional, social and behavioural needs, safety and wellbeing of vulnerable young within the ITC program in the Clarence/Coffs region. This position works within a trauma informed therapeutic framework and is responsible for overseeing all aspects of service delivery of the ITC program in the region including Intensive Therapeutic Care Homes and Therapeutic Supported Independent Living. The position oversees the operation of homes and delivery of casework, providing leadership within the program.

The ITC Coordinator supervises ITC Caseworkers, House Mangers, Senior Youth Workers and TSIL Youth Workers, supporting them to develop best practice. This position is responsible for ensuring that the ITC Homes and Therapeutic Supported Independent Living Program operate in line with MacKillop’s Policies and Procedures and the OOHC standards and legislation.

The ITC Coordinator works closely with the, Therapeutic Specialists, House Managers, ITC Caseworkers and Therapeutic Youth Workers to provide high quality therapeutic care that supports young people to heal from their trauma and achieve their full potential.

The ITC Coordinator, Clarence/Coffs reports to the Regional Manager PSP, Clarence/Coffs and is a member of the Clarence/Coffs Leadership Team.

Primary Objectives:

The ITC Coordinator is responsible for the delivery of high quality ITC services that provide positive outcomes for children, young people and their families. The ITC Coordinator, Clarence/Coffs, provides operational leadership for the ITC program and ensures compliance with MacKillop’s Policies and Procedures, OOHC standards, relevant legislation and Department of Communities and Justice (DCJ) contractual requirements.

The ITC Coordinator will:

1. Lead and support ITC House Mangers and Senior Youth Workers to:

• Manage the daily operations of the home
• Coordinate the daily care and support of young people;
• Create and support a therapeutic environment within the home;
• Provide leadership, support and supervision to Therapeutic Youth Workers;
• Manage the administrative systems that support ITC Homes including rostering, Time
• Target, supervision, recruitment, imprest, and responsive maintenance.

2. Lead and coordinate the delivery of specialist casework in accordance with the legislative and contractual requirements of the PSP for all ITC clients in the region.

3. Lead and support the operations of TSIL/SIL program in Clarence/Coffs including property sourcing and management, provision of youth work support, oversight of casework and supervision of staff.

4. Participate and engage in team planning, review and development in collaboration with Regional Manager PSP, Therapeutic Specialists, Caseworkers and other ITC staff

Key Selection Criteria:

To be successful in this role, you will have:

• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families
• A tertiary qualification in social work, social science, community services, management or relevant field;
• Demonstrated understanding of child protection and an understanding of statutory child protection frameworks;
• Proven leadership skills and demonstrated ability in the supervision of staff;
• Demonstrated skills and experience in house management, service coordination, development and review, casework and experience in the Permanency Support Program
• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families;
• Demonstrated ability to build positive relationships and work collaboratively with internal and external stakeholders;
• High level of initiative, ability to plan, organise and prioritise work, and work to tight deadlines under pressure;
• Excellent interpersonal skills, written and verbal communication skills;
• Strong understanding of OOHC policy, practice and quality frameworks
• Experience in working with trauma, attachment and resilience theory; and child and adolescent development;
• Competence in Microsoft Office including Outlook, Word, Excel, PowerPoint.

For a full listing please view the attached Position Description.

You must have a:

• Proof of vaccination (including third dose) against Covid-19
• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check;
• Valid Working with Children Check;
• Valid and current NDIS Workers Screening Check

The Australian Government recently introduced the NDIS Worker Screening Check, an additional, national legislated compliance requirement to determine if a person is cleared to work with people with disability. MacKillop requires all client facing staff obtain the NDIS Worker Screening Check. An employment application will require the submission of evidence that this check has been attained or an application has been submitted. For more information and how to apply please view:

New South Wales: Office of the Children’s Guardian.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

How to Apply: Click 'Apply Now' where you will be prompted to proceed with your application via the Ethical Jobs website.

For more information, please contact:

Karen Gaudoin at [email protected] using the subject line: Coordinator, Intensive Therapeutic Care - Grafton enquiry via EthicalJobs.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.