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House Manager, Intensive Therapeutic Care

MacKillop Family Services

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s cultural or linguistic background, ethnicity, sexual orientation, gender identity, gender expressions, intersex status, relationship status, religion or spiritual beliefs, socio-economic status, age, and abilities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

This is a Full-time Fixed (until 30/12/2022) opportunity based in Wilton, NSW within our PSP Intensive Therapeutic Care (ITC) Program.

Our offer:

  • Generous Salary Packaging up to $18,500 (helps increase your take home pay)
  • Employee Assistance Program (EAP) – free and confidential counselling, couching and emotional support for work and personal challenges
  • Ongoing Training and Development
  • Study Leave for ongoing employees
  • Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

Position Purpose:

The House Manager Intensive Therapeutic Care (ITC) is responsible for the delivery of high quality services, care and support that promotes the emotional, social and behavioural needs of vulnerable young within Intensive Therapeutic Care. This position works within a trauma informed therapeutic framework and is responsible for the leadership, supervision, support and development of the ITC staff.

The House Manager ITC works closely with the Therapeutic Specialist, Caseworker and other ITC staff to provide high quality therapeutic care and assist young people to heal from trauma and achieve their full potential.

DCJ is implementing a new ITC system to support children and young people with high and complex needs who are either unable to be supported in foster care or require specialised and intensive supports to maintain stability in their care arrangements. Complex mental health, disability, emotional and behavioural issues are characteristics of these children and young people, resulting in behaviours that often present a risk to themselves and others in their immediate environment.

The ITC system will:

  • Provide Therapeutic Care
  • Have a strong focus on recovery from trauma
  • Provide an alternative to long term residential care
  • Do more to protect and keep children and young people safe
  • Provide clear pathways to less intensive service types and permanency
  • Provide a broader range of placement options for children and young people to achieve outcomes around mental health, physical health and education.

The position will support and contribute to the transition of services from the former residential care system to the new ITC system and service requirements.

Primary Objectives:

  • To manage the daily operations of the home;
  • To coordinate the daily care and support of resident young people;
  • To create and support a therapeutic social environment within the home;
  • To provide leadership, support and supervision to staff in the care and management of each young person;
  • To participate and engage in team planning, review and development in collaboration with Regional Manager PSP, Therapeutic Specialists, Caseworkers and other ITC staff:
  • To manage the household financial responsibilities.

Key Selection Criteria:

To be successful in this role, you will have:

  • A tertiary qualification at Bachelor Degree level in social work, community services, management or relevant field. Existing staff have a transition period to gain the minimum qualifications. Aboriginal staff, a qualification is desirable but experience and willingness to participate in training is acceptable;
  • Demonstrated understanding of child protection and an understanding of statutory child protection frameworks;
  • Proven leadership skills and demonstrated experience in the supervision of staff;
  • Demonstrated skills and experience in program management, service development and review and experience in delivering positive outcomes for vulnerable young people and their families:
  • Demonstrated ability to build positive relationships and work collaboratively with internal and external stakeholders;
  • High level of initiative, ability to plan, organise and prioritise work, and work to tight deadlines under pressure;
  • Excellent interpersonal skills, written and verbal communication skills;
  • Strong understanding of policy, practice and quality frameworks;
  • Experience in working with trauma, attachment and resilience theory and child development;
  • Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families;

For a full listing please view Position Description.

You must have a:

  • Proof of vaccination (including third dose) against Covid-19
  • Valid and current Driver’s Licence;
  • Satisfactory Criminal History Check;
  • Valid Working with Children Check;
  • Valid and current NDIS Workers Screening Check

The Australian Government recently introduced the NDIS Worker Screening Check, an additional, national legislated compliance requirement to determine if a person is cleared to work with people with disability. MacKillop requires all client facing staff obtain the NDIS Worker Screening Check. An employment application will require the submission of evidence that this check has been attained or an application has been submitted. For more information and how to apply please view:

New South Wales: Office of the Children’s Guardian

How to Apply: Click 'Apply Now' where you will be prompted to proceed with your application via the EthicalJobs website.

Please make sure you address the selection criteria as outlined in the PD as part of your application.

For more information, please contact:

Michelle Jolley at [email protected], using the subject line: House Manager, Intensive Therapeutic Care enquiry via EthicalJobs.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

How to apply

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