Make-A-Wish Australia makes wishes come true for critically ill kids, building resilience and complementing medical treatment. We’re working hard to make sure that in future, every single child battling critical illness can experience a vital wish journey.

We currently have an exciting opportunity for a Community Fundraising Coordinator to join an awesome team based in Richmond on a 12 month fixed term contract.

The Role

The role is an integral part of the Make-A-Wish organisation and is responsible for adopting a real hands-on approach for supporting the activity within the Community Fundraising team including peer-to-peer fundraising, volunteer fundraising and National fundraising campaigns. Providing administrative and digital support to the team, you will be responsible for building successful and lasting relationships with third party fundraisers who have generously chosen to support Make-A-Wish. The success of this role enables Make-A-Wish to be in a stronger financial position to extend their overall business objective to granting a larger number of wishes to children diagnosed with life threatening illnesses and to enrich the human experience with hope, strength and joy.

Responsibilities of the role

• Cold calling and regular phone and email communication to potential and current fundraisers and resolving any enquiries via email and phone
• Develop and maintain positive relationships with fundraisers, key external suppliers and fundraising intermediaries
• Assist in developing and implementing strategies to drive conversion from registrant to fundraisers as part of the Make-A-Wish fundraising activity.
• Support the Volunteer Fundraising Specialist to develop and execute a strategy to engage volunteer branches to connect with their local community
• Ensure all data records are accurate and up to date
• Share the collection of social media and general media content with the Marketing, Digital & Engagement team and updating the website
• Reach out to community groups to ensure maximum event and campaign success and ensure all operations are within budget
• Managing community fundraising merchandise stock levels and assisting with the postage of all fundraising items

Skills and Experience

• Prior experience working within a relationship building and client interfacing role
• Experience and demonstrated success with telemarketing would be beneficial
• Experience in fundraising would be a bonus, but is not essential
• An understanding of managing events and volunteers would be ideal
• Previous close working relationships with external stakeholders would be advantageous, as would a solid understanding of not for profit organisations
• Prior experience using CRM platforms, preferably Salesforce would be desirable
• Experience managing email communications in scheduling tools would be advantageous to assist in the development of national fundraising campaigns as would setting up automated emails
• Excellent communication (written and verbal), interpersonal, negotiation and networking skills with an ability to liaise effectively with a diverse range of people
• Excellent attention to detail
• Ability to work under pressure and meet tight deadlines

Continually striving to deliver the required business results, you will also have strong commercial acumen and work well within a team. In return for your high energy and enthusiasm, Make-A-Wish offer the opportunity to work within an engaged, high performing team while helping to make a life changing difference to seriously ill children.

Only people with the right to work in Australia may apply for this position. Please click Apply Now to apply or email [email protected] using the subject line: Community Fundraising Coordinator enquiry via EthicalJobs if you have any questions.