- Job posted on: 30th Jul 2021
- Applications close:
Member Central Consultants provide outstanding service to MEAA members by answering questions, troubleshooting industrial issues, allocating matters to the relevant teams, updating membership details, outlining campaign activities and asking people to become part of MEAA. Member Central Consultants may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller.
MEAA seeks a Member Central Consultant to work on a part-time basis of 22.8 hours per week.
The Member Central Consultant will work closely with the Manager, Membership Services Team, and the Director, Organising. They will have strong phone and verbal communication skills, active listening skills, customer focus and adaptability to different personality types. They will also have the ability to multi task, set priorities and manage time effectively to ensure members’ needs are met.
Any queries relating to the position can be made to Stratos Pavlis firstname.lastname@example.org using the subject line: Member Central Consultant - Sydney / Melbourne enquiry via EthicalJobs.
A position description is attached.