ABOUT THE ORGANISATION

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

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About the program

The Adult Homelessness Service (AHS) program sits within Melbourne City Mission’s Homelessness and Families portfolio. The Family Crisis Accommodation Service (FCAS) provides case management and support to families who are homeless or at risk of homelessness in the western region of Melbourne and/or have links to the region; particularly the Brimbank – Melton region.

About the role

This role provides high quality support to families who are experiencing homelessness in order to address associated barriers that may have impacted on their housing circumstances and to work towards securing long-term housing.

• Provide a mixture of crisis, short-term and medium-term case management support to people experiencing homelessness.
• Deliver a high-quality service by maintaining a constructive and supportive relationship with clients, working from a client centred model that is inclusive of the diverse nature of families.
• Maintain a caseload of clients, the number of which is dependent on the needs of the client and the intensity of support they require.
• Develop case plans in conjunction with clients and implement strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions.

Skills and experience

Essential:

• Tertiary qualifications in Social Work, Welfare studies or related fields
• Demonstrated experience, knowledge and skills in working with people experiencing or at risk of homelessness.
• Demonstrated experience working within a case management framework.
• Understanding of relevant legislation, particularly the Child and Family Act and its application
• Well-developed communication, negotiation, interpersonal and conflict resolution skills.

For more information, including a position description, closing date and how to apply, please click “Apply Now” to be redirected to our website.

For more details or assistance with application submission please email: [email protected], using the subject line: Case Manager enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

OUR COMMITMENT TO DIVERSITY

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please email [email protected].