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Youth Focused Case Manager - Outer Region Rough Sleeper Program

Melbourne City Mission
  • Fixed-term part-time position available
  • Dandenong location
  • Competitive remuneration package with salary packaging benefits available

About the organisation

We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

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About the program

The Outer Region Rough Sleeper Program (ORRSP) – Supportive Housing will be delivered through a unique multi-disciplinary Housing & Health Team, including Launch Housing workers, Bolton Clarke Nurse, MCM Youth worker, Ngwala Aboriginal worker, Neami Mental Health Worker and Monash Health Clinician. The teams will work intensively with people referred through the Outer Region Rough Sleeper Assertive Outreach Team to get and keep their housing.

The team offers a holistic, assertive outreach support service to people who are homeless and rough sleepers. It provides intensive, flexible, responsive, client focussed support featuring a multidisciplinary team approach with the aim of assisting clients to successfully sustain housing, improve physical and mental health and develop connections within the local community.

About the role

The role will be supervised day to day by the Launch Housing ORRSP Coordinator, and will receive youth-focussed support and supervision from the MCM Detour Team Leader, based in Frankston.

Duties include but are not limited to:

  • Provide high quality outreach-based case management support to clients that is tailored to their individual needs.
  • Represent Melbourne City Mission at forums and participate in working groups and regional network meetings, as directed by the Team Leader or Coordinator.
  • Participate in regular formal and informal supervision with the Team Leader to identify practice issues, training and professional development options and participate in training and development activities
  • Work within a team environment

Skills & experience include but are not limited to:

  • Tertiary qualifications in Social Work, Welfare studies or related fields
  • Demonstrated experience in working with people who have experienced homelessness, particularly those experiencing primary homelessness
  • Demonstrated experience working within a case management and assertive outreach framework
  • Strong organisational and time management skills with the ability to prioritise tasks

Desirable:

  • Knowledge of local and regional homelessness networks and service providers

A position description containing further information is attached below.

Benefits

We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

How to apply

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