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Social Research Officer

Melton City Council
  • Full Time Permanent Position
  • Salary Range $86,169 - $93,835 per annum + 10% Super + RDO
  • Part time and job share combination applicants are encouraged to apply for this position.

Melton City Council offers flexible working arrangements and successful applicants will be supported to access flexibility arrangements that suit their needs in line with the organisation's position.

About Melton City Council

The City of Melton is a place where everyone belongs.

Our community is vibrant and diverse and one of the fastest developing in Australia. Our organisation strives to provide our community with state of the art, excellent amenity, health and wellbeing and to support our community to be a lifelong learning city.

We invest in innovation and our people’s professional and personal development. We offer generous leave and flexibility that best suits your lifestyle and a collaborative and inclusive culture. You’ll be able to work close to home and have new cafes and shops opening every day amongst the heritage buildings and open green spaces of one of Melbourne’s fastest growing municipalities.

The Opportunity

An opportunity has arisen for a knowledgeable and self-motivated person to assume the role of Social Research Officer in an exciting and rapidly changing environment.

Reporting to the Coordinator, you will be a key member of the Social Planning and Wellbeing team. The Social Research Officer will help create a vibrant, safe, and liveable City accessible to all, through their expertise and knowledge of primary and secondary data sources, proficiency for quantitative analysis and strong stakeholder management skills.

Key Responsibilities

  • Deliver social research projects to assist in identifying community needs, emerging issues, and appropriate responses.
  • Manage and develop social and demographic resources, including the delivery of training to build organisational capacity in social research.
  • Translate and communicate emerging social research information in a timely manner to internal and external stakeholders.

About you

To be successful in this role you will have the following:

  • Tertiary qualification in social sciences, statistics, health sciences, planning sciences or other relevant area and/or substantial relevant experience working in social research.
  • Knowledge of the range of data sources and relevant software (inc databases/platforms).
  • Experience in undertaking quantitative, qualitative, and statistical research and analysis.
  • Excellent communication skills and ability to adapt communication as required.
  • Stakeholder engagement and management skills.

Culture and Values

Our vision for our community is to be: “A thriving community where everyone belongs” and that means there’s a place here for you too.

Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Our Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant Melton. Our values are to:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture


There are a number of great reasons why our people love working at Melton City Council:

  • 19 Day Month
  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • 16 weeks Paid Parental Leave
  • 3 weeks Paid Secondary Carer Leave
  • Family Room available including Breastfeeding Facilities
  • Wellbeing initiatives
  • Social Club Activities
  • Subsidised Uniforms

To read more about our benefits visit here.

How to Apply

If you require further information about the position, please contact Jayde McBurnie, Coordinator of Social Planning and Wellbeing on 9747 5917

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. Please submit your application via the Apply Now link below. 

We encourage you use the STAR approach when writing your responses to the selection criteria:

  • Situation (Task) – provide a brief outline of the situation or task?
  • Action – what did you do in response to the situation or task?
  • Result – what was the result of your action?

The Key Selection Criteria outlines the most important knowledge, skills, behaviours and experience needed to perform the role. The criteria may include technical knowledge and experience, as well as interpersonal skills, and tend to be specific to the role’s specialisation and industry.

To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

Applications submitted via email, after the closing date and/or that do not address the Key Selection Criteria will not be considered.

Please find a complete Position Description attached below. 

All successful applicants will need to undertake pre-employment requirements, dependent on the position.

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

At Melton City Council we care for our people, we’re committed to the professional growth of our employees and support balance and flexibility. If you want to work with talented, passionate people and build a thriving and vibrant community, we encourage you to apply. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from culturally diverse backgrounds.

Melton City Council is committed to being a Child Safe organisation.

How to apply

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