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Service Coordination Officer - Home Care Packages

Merri Health
  • Coburg location
  • Permanent - Full time
  • Dynamic, friendly and growing team

Your new organisation

At Merri Health, we strive to enrich diverse communities through the provision of quality health care and support services. A career at Merri will see you contributing to a culture that affects change for our clients and the wider community. We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.

Your new role

As a Service Coordination Officer you will be responsible for:

  • Providing seamless and timely brokerage services to Home Care Packages clients
  • Working collaboratively to ensure that outcomes are achieved in line with client goal directed care plans
  • Liaise with internal and external stakeholders to achieve best outcome for our clients
  • Maintain electronic data management system files and all relevant client and brokerage service documentation

What you’ll need to succeed

To be successful with Merri you will go above and beyond to achieve great results for our clients, the organisation and yourself.

We’re looking for individuals with:

  • Well developed time management and organisational skills and ability to meet deadlines
  • Excellent verbal and written communications skills
  • Demonstrate problem solving and negotiation skills
  • Computer literacy and data accuracy

What we offer

Opportunity to join fast growing, innovative and supportive team.

We offer a diverse, inclusive and flexible environment which encourages you to bring your whole self to work. As the successful applicant you’ll be joining an organisation where you will be supported to grow, learn and develop your skills to reach your potential.

You will also have access to generous salary packaging, purchase leave and flexible work arrangement options.


If this position captures your interest, submit your application by clicking Apply Now.

A position description is attached.

Merri Health will only accept applications that are submitted via our Career Portal.

Previous applicants need not to apply.

Preferred candidates will be subject to comprehensive reference and pre-employment background checking conducted by Merri Health prior to an offer of employment, including criminal record history check, disability worker exclusion scheme check and other employee screening and credential checks as determined by the position description.

All candidates must have the right to work in Australia. Merri Health is an equal opportunity employer and is committed to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and/or Torres Strait Islander, Culturally and Linguistically Diverse, the LGBTIQA+ community and those living with a disability to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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