Merri Outreach Support Service (MOSS) is dedicated to empowering individuals at risk of or experiencing homelessness. Through holistic, person-centred support, we connect clients to housing, health services, and community resources. Guided by our vision to end homelessness and build thriving, inclusive communities, we work to foster resilience, stability, and independence for those in need.

about the role

As an Outreach Case Manager with the Older Persons Support and Connect Program, you'll provide essential support to older individuals experiencing or at risk of homelessness. This part-time role (24 hours per week) is based in Broadmeadows and focuses on assertive outreach, short-term case management, and linking clients to vital services. You'll also engage in community development activities to reduce isolation, build connections, and support clients to live independently. Join a collaborative team dedicated to making a meaningful difference.

We are seeking a candidate with a qualification in community services, social work, or a related field, along with experience working with vulnerable populations, particularly older individuals. The ideal candidate will have strong advocacy and case management skills, a solid understanding of aged care and public housing systems, and a commitment to social equity. Excellent communication, interpersonal, and organisational skills are essential, as is the ability to collaborate effectively and support diverse communities within a team environment.

MOSS offers a supportive work environment with competitive pay, salary packaging, paid leave over Christmas, flexible hours, and opportunities for professional development. With additional benefits like an Employee Assistance Program and generous leave options, we ensure you feel valued and supported in your role.

A position description is attached.