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Manager - Service Delivery


Skylight is looking to recruit a Manager – Service Delivery, the role is classified as SACS Level 8, 1.0fte and based at Skylight Adelaide metropolitan sites, integrated with Working from Home arrangements.

about the role

Skylight Mental Health currently delivers services across a range of sites in South Australia in line with strategic business goals through block funding, NDIS revenue streams, sponsorship and fee for service income.

The Manager, Service Delivery will join a Management Team responsible for the strategic direction of a mental health agency delivering high quality mental health outcomes to a vulnerable SA community.

The successful candidate will establish and monitor revenue lines, monitor costs and oversee teams across metropolitan, rural and remote South Australian sites to perform against KPI’s in delivering services to a high needs participant group.

The successful applicant will have:

  • An appropriate tertiary qualification in Psychology, Social Work, Disability, Business or a related discipline
  • Demonstrated business acumen in a community services environment
  • Strong management capability to monitor and manage performance against targets
  • Demonstrated experience in the implementation of quality management processes and systems
  • Demonstrated ability to manage competing demands and prioritise accordingly
  • Demonstrated experience in implementing new programs/initiatives
  • Experience in developing and diversifying the business for strategic and financial growth
  • Experience in leading teams in within a respectful psychosocial recovery framework

A Job Description is attached.

For more details or enquiries, please contact: Matthea Malcolm, General Manager Skylight on 8378 4100.

Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.

How to apply

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