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Moodle Course Administrator - Heidelberg

Mind Australia
  • Opportunity to join a growing, creative L&D team within a NFP supporting people with mental ill health
  • Fixed term 8 month role | Part time 23 hours/week
  • Work from Home & Heidelberg Location

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Learning & Development (L&D) Business Unit aims to develop a capable, confident and collaborative workforce by integrating lived experience, practice wisdom and latest research into quality services that help people gain better mental health and improve the quality of their lives. L&D team is responsible for supporting Mind’s workforce, Recovery College and Family and Carers through coordinating a comprehensive learning calendar, developing and delivering practice skills training and managing learning projects.

We are seeking an self-motivated, team orientated Moodle Course Administrator who values a good sense of humour for a 8 month fixed term, part time (23 hours per week) opportunity in the Heidelberg area. With working from home options, you will assist with implementation of a new Learning Management System (LMS), course administration, L&D Helpdesk and customer enquiries.

Key responsibilities

  • Manage general L&D administration tasks, support the L&D Helpdesk and assist with customer enquiries.
  • Collaborate with the team on course uploads, edits and maintenance of the Moodle LMS.
  • Provide technical expertise and support the Moodle LMS by responding to customer issues and enquiries.
  • Identify new processes and procedures for the implementation of a new LMS.

What you’ll bring

  • Tertiary qualifications (minimum Certificate IV) in Workplace Training & Assessment or similar experience in a related field is desirable.
  • Proven capability in course administration and working with Moodle LMS and/or other learning management systems.
  • Exceptional customer service skills and experience working on a Customer Service Desk.
  • Strong visual design and problems solving skills as well as excellent attention to detail.

Benefits

  • Attractive Not For Profit Salary Packaging benefits.
  • Flexible work arrangements to suit your lifestyle!
  • Learning, development and career opportunities.

Interested?

To obtain a position description and apply online click Apply Now to visit Jobs@Mind - reference number 14660.

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

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