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Service Manager - IRSP & GBRSP - Mackay

Mind Australia
  • Lead and inspire a dedicated team delivering meaningful recovery support to people with serious mental health challenges
  • Permanent role | Full time
  • Mackay Location

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Individual Recovery Support Program (IRSP) is an individualised, tiered outreach program of recovery support for clients up to 12 months who have recently experienced serious mental illness and who access mental health services through regional hospitals and the Health Service. IRSP clients will receive a priority referral to access the Group Based Peer Recovery Support Program (GBPRSP), a complimentary education-based mental health service co-designed, facilitated and developed by people with a lived experience of mental ill health. Paired with peer-based recovery and individual 1:1 supports these services provide multidisciplinary, tiered community based psychosocial assistance delivered through partnerships with hospital networks.

We are seeking a passionate, driven Service Manager - IRSP & GBRSP for a permanent, full time opportunity to lead a team in the Mackay area. You will be integral in managing and directing all aspects of the programs and ensure a high standard of service delivery consistent with Mind’s Model of Recovery Oriented Practice and the My Better Life model.

Key responsibilities

  • Lead and mentor effective practice to staff and manage services to clients, families and carers in line with the My Better Life model.
  • Provide leadership to ensure high quality service delivery of safe, effective recovery orientated care.
  • Guide and mentor a high performing team by engaging staff, setting clear direction and performance expectations.
  • Deliver targeted and integrated case managed responses to clients by holding a reduced caseload.
  • Manage and be accountable for achievement of service performance and budget targets.

What you’ll bring

  • Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
  • Able to provide a record of Vaccination Preventable Diseases or able to obtain vaccinations against Measles, Mumps, Rubella, Chicken Pox, Whooping Cough, Hepatitis B or other diseases as required by our Partnership with QLD Health.
  • Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
  • Proven leadership and management skills and ability to manage a mobile workforce is desirable.
  • Successful track record in stakeholder relationship development, financial management, budget control and reporting.

Benefits

  • Attractive Not For Profit Salary Packaging benefits.
  • Monthly Rostered Day Off.
  • Learning, development and career opportunities.

Interested?

To obtain a position description and apply online visit Jobs@Mind - reference number 14800. 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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