• Permanent Full time | 38 hours/week
• Location: Hornsby, outreach case management covering Northern Sydney Area
• Salary: $83K + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Working across Northern Sydney, you will provide non-clinical mental health case management support to clients to work on individual recovery goals, which may include accessing mental health/AOD support, exploring housing options, enhancing financial stability, and referral to other appropriate service where required.

Your key responsibilities will be to:

• Provide face to face case management support for clients by creating holistic and strength based individualised support plans using SMART goals including referrals to supplementary services.
• Manage incoming new referrals of clients.
• Develop and maintain relationships with internal and external stakeholders.
• Provide accurate record keeping and updating of case notes and reports.
• Uphold the program values and standards to ensure a positive outcome.
• Identify potential improvements in service provision to participants and participate in implementing all quality program activities.

Requirements for Success

• A relevant qualification in Community Services, Social Work or related field.
• Strong Case management experience.
• Well-developed written and verbal communication.
• Driver's Licence.
• First Aid Certificate (or willing to obtain).

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] using the subject line: Case Manager - Hornsby enquiry via EthicalJobs or visit our Careers page for additional contact details.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Generous discounts with health insurance and major retailers
• Free external, confidential counselling and access to chaplaincy support.

How to apply

To be considered for this opportunity, please click 'Apply Now'.

As a committed Circle Back Initiative employer, we will respond to your application.

For further information regarding working with us, visit Working for Mission Australia.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you