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Community Engagement Specialist - Tweed Heads

Mission Australia
  • Full Time
  • Location: Tweed Heads
  • Competitive salary + super with salary packaging
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Mission Australia Transition to Work Program

Mission Australia is delighted to announce we have been awarded the contract to provide Transition to Work across 3 regions. This highly successful program is life changing by helping young people aged between 15 to 24 transition to work or ongoing education. The program has a strong focus on providing support to those who have left school early or who are having difficulty finding work after school, and helping them to develop the skills and confidence they need to move into work or ongoing education.

Your Opportunity

Your key responsibilities will be to:

  • Demonstrate knowledge of the National Principles for Child Safe Organisations.
  • Contribute to the development, implementation and successful delivery of co-designed youth and community engagement strategies for TTW.
  • Partner with local community groups to strengthen career- focused initiatives and increase opportunities for TtW youth.
  • Engage with local schools, RTO’s and other education providers to identify and establish opportunities and access for TtW youth and communities.
  • Engage with local/regional social & emotional wellbeing and community service partners that provide services to young people and families to embed TtW in the community.
  • Identify potential TtW outreach and service growth initiatives through strong and consistent consultation with communities across the region.
  • Work alongside the Program Manager to drive business growth & development and maximise future business opportunities in TtW. 
  • Undertake a range of sales and marketing activities including cold calling, client visits, reverse marketing of clients (over the phone and face to face) and other sales activities in order to drive placements within the region.
  • Develop & maintain external business/industry relationships, including key stakeholders and influencers in local communities. 
  • Organise place-based service initiatives for TtW with key stakeholders.
  • Speak and present internally and externally to represent and promote the TtW and Mission Australia.
  • Attend key networking events organised by the Chamber of Commerce, industry groups etc.
  • Collaborate with DESE on local employment opportunities including but not limited to local job fairs.
  • Work government and non-government stakeholders in the Local Jobs Program.
  • Develop tools and resources and/or business improvement strategies to support the growth of the TTW contract.
  • Establish a strong knowledge of the local employment market and identify suitable clients to meet local business needs.

 Requirements for Success

  • A relevant tertiary qualification (Youth, Employment Services, Social Science, Community Engagement) or a related discipline (highly regarded).
  • Experience in community engagement, networking and implementing community development strategies.
  • Previous experience working with vulnerable youth from a variety of different backgrounds and levels of disadvantage.
  • Experience working with Aboriginal and Torres Strait Islander and culturally and linguistically diverse communities (highly regarded).
  • Strong listening and engagement skills including the ability to build and maintain relationships with internal and external stakeholders.
  • Sound written communication skills and the ability to present information and file notes clearly and concisely.
  • Strong organisational skills and the ability to manage time effectively.
  • A sound level of computer literacy including proficiency in Microsoft Office packages and other operating systems.
  • A positive team player who looks for ways to improve current work practices and processes.
  • Demonstrated professional approach to the role including maintaining professional boundaries and confidentiality.
  • The willingness and ability to travel within the Region.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people and and have (or create) a myGovID account.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We’re committed to the safety and wellbeing of each other and the people we serve. We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

Find out more about a career with Mission Australia. If you have a disability and need support to submit your application, please email [email protected] using the subject line: Community Engagement Specialist - Tweed Heads enquiry via EthicalJobs. We encourage applications from people with disability and Indigenous Australians.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
  • Generous discounts with health insurance and major retailers 
  • Free external, confidential counselling and access to chaplaincy support.

How to Apply 

View the Position Description - Community Engagement Specialist PD TtW and click “Apply Now” and we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

How to apply

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