• Lead a geographically dispersed, multidisciplinary team across Western Australia
• Permanent full time opportunity with a National community services organisation
• Located in Perth with travel across WA as required
• Make a meaningful difference to the lives of Australians in need

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 160 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more. We are generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia is committed to keeping children and young people safe with zero tolerance of harm or abuse, and expect all our employees and volunteers to reflect this commitment. 

Your Opportunity

Working to the State Director WA/NT, the Regional Leader Community Services Operations will lead and manage a team of approximately 200 FTE to the deliver almost 50 community service programs located in metropolitan and regional Western Australia.

Success in this role can be seen through both strategic direction setting as well as maintaining an operational focus, including the agility to move between both.

The programs in this portfolio address critical community need and focus on Homelessness, Alcohol and Drug Services, Youth at Risk, Mental Health, Family Support, Family and Domestic Violence and Financial wellbeing.  Your role will be to lead and manage your team ensuring they provide high quality and compliant service to all individuals, families and communities. 

 Your key responsibilities will be to:

• Lead and develop your management team with a focus on continuous improvement in quality and performance
• Work closely with leadership in the state to drive strategic direction, operational excellence and compliance.
• Manage contract negotiations and ensure contract commitments are delivered in line with funders requirements
• Provide high level reporting to funders and supports
• Contributing to tenders and effective coordination of budgets
• Build and maintain relationships across the community services sector including funders, partners and other peak bodies.
• Demonstrate leadership across Western Australia through empowering and growing the capacity of teams
• Build relationships and leverage the expertise of  Mission Australia’s extensive enabling and support functions to maintain and enhance the delivery of services
• Manage and minimise all areas of risk including safely, compliance and contract requirements.

Requirements for Success

• Demonstrated experience in leading high performing teams across multisite locations
• Demonstrated experience in building the capacity of teams to deliver performance.
• Strong capability in managing large budgets from multiple funding sources.
• Demonstrated experience from across the public sector, community services and/or related industries
• Ability to build effective stakeholder relationships, including community, not for profit, government and corporate stakeholders
• Exceptional communication and interpersonal skills
• Ability to work with existing systems and processes and complete reporting and written communication required for this role.
• Demonstrated commitment to community and social outcomes and a personal alignment with the culture and values of Mission Australia
• Ideally a Tertiary qualification in leadership, community services or similar related industry however not essential

Before starting work with us, you will need to undertake a national police history check, Working with Children, qualifications and referee checks.

Culture & Benefits   

Mission Australia’s innovative and supportive values-based culture will ensure you feel rewarded as you help Australians in need and develop in your career.  

Our range of employee benefits includes:  

• Not-for-profit salary packaging, reducing your taxable income (details via AccessPay)  
• Generous discounts with hotels, travel and health insurance and major retailers  
• Free access to external, confidential counselling services and support from Mission Australia chaplains. 
• Hybrid working from home and office arrangements considered
• Access to a fully maintained vehicle (salary packing arrangements apply)

Diversity & Inclusion 

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and

Gender Diverse people, people with lived experience of adversity and from people of all ages. 

As such, if you require any adjustments to submit your application, we invite you to get in touch via email [email protected], using the subject line: Regional Leader - WA CS Ops enquiry via EthicalJobs.

How to Apply

To be considered for this opportunity, please click ‘Apply Now’ and send your cover letter and resume today. As a committed Circle Back Initiative employer, we will respond to your application. 

For more information, feel free to view the  PD - Regional Leader.pdf

For further information about working with us visit Working for Mission Australia. 

Applications for this role will close on Friday 25th June but please send through your application as soon as possible as shortlisting may occur prior to the close date.