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Intake & Administration Officer - Alice Springs

MoneyMob Talkabout Limited
  • Alice Springs
  • Permanent / Part Time Role 32.5 hrs per week

About MoneyMob Talkabout

We are a values and evidence driven for-purpose organisation.

We work in the remote Indigenous communities of the APY Lands, far north SA.

We advocate, influence, build & share knowledge to tackle inequality. Our programs include the Mimili Family Wellbeing Centre, financial counselling & capability, No Interest Loans and energy efficiency education.

Our vision: Aboriginal people and communities are empowered to achieve economic wellbeing and self-determination. In this, Aboriginal people are equal partners in and co-creators of our practice.

We're a young organisation that's achieved big things. Our advocacy work on unconscionable mobile phone sales to Indigenous clients led directly to the imposition of Australia's second-largest corporate fine. This is our first project in the area of small business support, and an opportunity for you to make your mark with your finely honed skills.

At MoneyMob, you won't be bored. We're always learning, and we want you to as well. We work hard, but care about each other. Our culture is informal but smart; we value transparency, accountability, self-awareness and a thoughtful approach.

The Intake & Administration Officer should have:

  • Experience working in remote Aboriginal communities and understanding of Aboriginal culture
  • Demonstrated experience delivering high quality and efficient administrative and logistics support
  • Ability to work to changing priorities with motivation and enthusiasm
  • Ability to meeting clients and visitors at reception with genuine warmth and understanding
  • Excellent listening, written and verbal communication skills

Details of your role:

The Intake & Administration Officer is the first point of contact for clients and visitors, and is vital in conveying that MoneyMob is a welcoming, culturally safe and trauma-informed organisation. This role is also a critical support for all MMT staff, through ensuring key systems and equipment are functioning smoothly and effectively.

This will involve:

  • Provide effective and timely management of reception and waiting rooms areas. Answer phones, emails and greet visitors in a warm, professional manner. Maintain COVID protocols applicable to the Alice Springs office.
  • Greet clients visiting our service, conduct intake assessment, provide support interacting with different agencies and/or complete referrals
  • Following appropriate delegations, provide finance administration support of account receivable and payable, assist with end of month processes as required
  • Support management and staff with planning, logistics and program resourcing by facilitating purchasing, bookings, travel plans, maintenance and vehicle servicing.
  • Proactively maintain resource and office appearance by implementing cleaning rosters, ordering stationery, provide basic IT support and assistant the management team where needed

Like the rest of MoneyMob's team, you'll benefit from:

  • Attractive remuneration $65,604.95 per annum pro-rata (inc leave loading) plus super
  • Generous salary packaging benefits
  • Six weeks annual leave (pro rata) plus any mandated breaks during contract
  • COVID-19 flexible working arrangements may apply

What are the next steps?

If you're looking for a role with meaning - Apply Now!

To view the full position description, and apply, please click Apply Now.

MoneyMob is committed to Indigenous employment and a culturally competent workplace.

Suitably qualified Indigenous applicants are strongly encouraged to apply.

You will be welcomed into a friendly, passionate team.

To discuss the position, please contact Kylie Roberts, Corporate Services Manager - on (08) 8953 2410.

Please Note:

If shortlisted, applicants must be willing to provide written answers to key criteria about the position and two referees who are recent direct supervisors.

Interviews will take place as suitable applications are received.

To be eligible you must have a current Driver's Licence, right to work in Australia.

A work car is available for use during business hours.

Employment will also be subject to a National Police Clearance, Working with Children Check, pre-employment medical check and proof of COVID-19 vaccination.

A position description is attached.

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