- Job posted on: 10th May 2021
- Applications close:
Here at Animals Asia, supporters are not seen as external to the organisation – they ARE the organisation. Without them, quite simply, nothing would be possible so they are a crucial part of the team. We know they are every bit as passionate about our goals as we are. As Supporter Care Executive your job is to ensure they know how integral they are and that being part of Animals Asia provides an exceptional, enriching experience that adds as much value to the donors’ lives as they add to us. We have some of the most loyal and committed supporters in the world but loyalty is something we must earn every single day – and that will be the very heart of your role.
As part of a busy, passionate and talented global team you’ll be in charge of updating supporters on our progress and offering opportunities for engagement. You’ll work with a wide range of people, efficiently gathering and providing information as well as responding to whatever queries or situations may arise. This includes maintaining the fundraising database and implementing key steps on the supporter journey. You will work hand in glove with a high-performing Gift Processing Team, sharing best practice knowledge to ensure we provide a seamless, first-class end to end experience for supporters.
You’ll be well-organised, self-motivated and display a high level of accuracy, consistency and attention to detail to ensure data is handled appropriately and in accordance with mandatory regulations across the markets we operate in. Subject to availability, the role can be supplemented with support through trained and supervised volunteers.
Closing date Open-ended until a suitable candidate is selected.
To find out more www.animalsasia.org
A position description is attached.