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Program Officer, Quality Improvement

North Western Melbourne Primary Health Network
  • Support general practice to implement quality improvements and deliver quality care to patients in north western Melbourne
  • Full time, fixed term role to 30 June 2022
  • Base salary from $70k + super and access to salary packaging benefits up to $18,550
  • Convenient Parkville location

About the role

The Program Officer, Quality Improvement will play a key role in supporting general practices to deliver quality care for their patients. This is achieved through supporting general practice to implement quality improvements and relevant health reforms. We support over 560 general practices in north western Melbourne and the lessons from these improvements and reforms are captured for translation into other programs and activities.

A typical day for the Program Officer may involve:

  • Coaching practice teams to use and embed quality improvement tools and methods within their practice
  • Planning, coordinating, facilitating and delivering quality improvement projects and activities with general practice and other staff
  • Measuring practice performance against agreed areas for improvement and against engagement and support targets
  • Collaborating with other staff and integrating activities across the organisation to achieve shared goals and enhance general practice engagement and relationships

We are looking for someone who has:

  • Working knowledge of general practice, including business models, funding and income streams, and practice accreditation
  • Project management experience - experience in scoping, planning, monitoring, and reporting on projects
  • Well-developed written and verbal communication skills, including report writing and presenting to clinical audiences
  • Change management experience - experience implementing strategies for effecting change, controlling change and helping people to adapt to change

Who would you be working for?

We are North Western Melbourne Primary Health Network - Victoria's largest independent, locally governed and run, not-for-profit PHN - dedicated to improving primary health care in our community.

PHNs have been established with the key objectives of:

  • Increasing the efficiency and effectiveness of medical services for patients
  • Improving coordination of care to ensure patients receive the right care in the right place, at the right time

Our commitment to you:

  • Structured onboarding and support
  • A friendly and supportive professional environment, including teams with a wealth of skills and experiences across a range of areas
  • Continuous learning and development opportunities
  • Salary packaging and leave loading

Please review the position description for further details about the role.

The successful candidate will be required to undertake a National Police Check and Working with Children Check. Applicants from Aboriginal or Torres Strait Islander background are encouraged to apply.

To apply for this job click Apply Now and enter reference 5558924.

How to apply

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