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Home Support & Transport Worker

Northside Community Service
  • Are you a people-focused Support Worker, looking for a varied role in a not-for-profit, community-based organisation?
  • Play a key role in enhancing the quality of life for people who are frail aged, have a disability or illness, and their carers
  • Attractive hourly rate $24.02 - $29.10 per hour plus super and salary packaging

About the Organisation

Northside Community Service is a not-for-profit, community-based organisation. We’ve been supporting our community in North Canberra – and beyond – since 1976. We’re a progressive and modern community organisation that embraces diversity, social justice and advocacy for those in our community whose voices are often unheard.

Northside supports young children through our high-quality early education services, children and young people through our youth programs and family support services, older citizens through our aged care services and support programs, and the wider community through our housing, community development, outreach and volunteer programs.

About the role

Northside now has a fantastic opportunity for a Home Support & Transport Worker in full-time/part-time/casual capacity (dependent on successful candidates' preference) to join their team.

Reporting to the Operations Manager – Aged Care & Inclusion, you will work to the client’s defined care plan to enhance the quality of life for people who are frail aged, have a disability or illness and their carers.

Your key responsibilities and duties will include (but not be limited to):

  • Direct Client Services
  • Domestic Assistance – In line with clients care plan, domestic duties such as vacuuming, cleaning, laundry, food preparation and shopping (accompanied and unaccompanied).
  • Personal Care – In line with the clients care plan, provide personal care assistance with bathing/showering, hygiene, dressing, grooming, mobility, and other personal care tasks such as assisting with the fitting of aids or assisting people to eat meals (including meal preparation).
  • Individual or Group Social Support – Provide assistance to service users, either within their home or while accessing community, which is directed towards meeting their need for social contact and/or accompaniment in order to participate in community life.
  • Transport – Provide transport support to enable service users to access community and social activities and/or medical and specialist appointments. Assist clients to get in and out of vehicles.

For full list of responsibilities and duties, please refer to the position description.

About You

To be considered for this position you will need to meet the following criteria (but not limited to):

  • Diploma of Home and Community Services; or Certificate III in Home and Community Services (or equivalent) with relevant experience.
  • Demonstrated past experience in working with frail aged, people with disability or illness and their carers.
  • Ability to establish rapport and to understand the needs of culturally diverse people who are socially isolated due to frailty, disability or illness, and the needs of their carers.
  • Demonstrated ability to work independently and report accurately to supervisor.
  • Excellent verbal and written communication skills including the demonstrated ability to communicate with clients and their carers, staff and range of service providers.
  • Proven experience in providing quality services that assist people to maintain their independence, dignity, cultural values and religious beliefs.

Please note: You will need a current 'C' Class Driver's License and access to a reliable vehicle.

Although not essential, any experience in a not-for-profit environment or with a community/children's service-related organisation would be highly regarded.

About the Benefits

This is a unique opportunity to bring your support worker skills and experience to a passionate not-for-profit organisation that's improving the lives of people across North Canberra.

Northside is offering an attractive hourly rate $24.02 - $29.10 per hour plus super, negotiable based on your skills and experience.

You would also benefit from salary packaging options and highly flexible work arrangements, to suit your needs. Free car parking is also available on-site.

Employment with Northside

Northside Community Service is a child-safe organisation. The recruitment process will include questions related to previous workplace performance and understanding of child safety requirements, including Mandatory Reporting requirements and Northside’s obligations under the ACT’s Reportable Conduct Scheme. Successful candidates will be required to undergo screening (Working with Vulnerable People Card and National Police Check) to ensure their suitability to work in child-safe environments.

Northside takes a strong approach to the safety of our team, and those we work with. During the recruitment process, you will be informed about Northside’s approach to safety and asked about your own understanding of managing risk and safety. Successful candidates will be given a thorough induction that will include information and guidance on Northside’s approaches to safety.

Northside Community Service is an Equal Opportunity Employer. We welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse communities and LGBTIQA communities.

A copy of the Position Description is attached.

This is an excellent opportunity to develop new skills & advance your career with an organisation that champions diversity, choice & innovation. Make a positive difference - Apply Now!

Confidential enquiries may be made by contacting Nish Mohan, Acting HR Manager on 02 6171 8012 or emailing [email protected] using the subject line: Home Support & Transport Worker enquiry via EthicalJobs.

How to apply

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