National Disability Services (NDS) is Australia's peak body for disability service organisations. We are Australia’s biggest and most diverse network of disability service providers. Our valued members collectively operate several thousand services for more than 300,000 Australians with disability and employ a workforce of more than 100,000 people.

NDS has a strong and influential presence in every state and territory across Australia. Our core functions are to advocate to government for sector-wide changes and improvements, to inform our members about issues that impact them, and to provide resources and services that assist them to deliver sustainable high quality support services for people with disability.

NDS employees have the passion to make a difference, are driven to deliver the highest quality support and services to our members and thrive in an environment of positive change and continuous improvement.  To find out more about NDS, please visit our website at https://nds.org.au.

About the Role:

• Location:  Parkville, Melbourne
• Working Arrangement:  Hybrid (2 days in the office per week) 
• Hours: Part-time, 30.4 hours and 4 days per week   
• Status:  Fixed-term contract until 31 December 2026 
• Industrial Instrument: Clerks – Private Sector Award (2020)

Position Purpose: 

This role will provide project and administration support to contribute to the successful delivery of a range of funded projects and activities for the Victorian and Tasmanian NDS teams.  

NDS staff meet regularly together as a whole organisation to support each other in delivery of the strategic plan for member engagement, delivery of key stakeholder communication and advocacy activities across the disability sector. This also includes government and other key stakeholders.  The Victorian and Tasmanian teams have adopted a collaborative relationship meeting regularly to support each other. The shared administration position is reflective of this approach.  

The Administration Officer role contributes to the support NDS provides its members in promoting the development of quality services and life opportunities for Australians with disability. 

Key Responsibilities:

Specific requirements of this dual team role will be directed by the Victorian and Tasmanian State Managers and may include any of the following responsibilities:  

• Supporting the State Managers and other NDS team members. 
• Effectively using the Microsoft Dynamics Client Relationship Management (CRM) system to support NDS engagement with member organisations, including event bulk email sends, creation of membership data reports. 
• Resourcing a range of in person and online meetings, with preparation of agendas and meeting papers, meeting set up and online support needs, recording meeting minutes and actions and scheduling requirements. 
• Undertaking administration tasks including, preparing invoice and expenses requests for payment for finance to process, uploading documents to SharePoint, supporting Managers with diary management, following up team planning or reporting needs. 
• General office management and co-ordination including assisting with IT, HR and Facilities management e.g. welcome packs for new starters, collecting and distributing IT equipment, office supply orders, security cards, maintenance & repairs etc 
• Assist with organisation of special events such as conferences, dinners, awards, catering or similar.   
• Assisting with internal and external communication requests including regular coordinating role with production of a monthly member newsletters. 
• Preparing papers in accessible formats.  
• Other duties as required. 

Skills & Experience:

1. Advanced administrative skills and proven capability to manage multiple tasks within identified timelines and budgets 
2. Proficiency with the Microsoft 365 Suite including Excel with an understanding of data when utilising processes for bulk email campaigns in Dynamics 365 or other CRM software
3. Supporting, scheduling and reporting on events delivered online using meeting platforms Microsoft Teams and Zoom 
4. Displays initiative when coordinating and scheduling network meetings and prompts staff for meeting preparation using Microsoft 365 products. 
5. Highly developed interpersonal and communication skills including demonstrated ability to communicate effectively with key disability stakeholders, members and NDS colleagues. 
6. Proactive and self-driven including flexibility to change course of action as needed. 
7. A broad understanding of promotional mediums including social media, web pages and other digital media to support promotion of network events  
8. A diploma or certificate level qualification in a related discipline 

What We Offer: 

• Flexible working opportunities
• Salary packaging benefits
• Employee Assistance Program
• Staff Rewards & Discounts program
• Learning and development opportunities

To Apply:

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities to join NDS.  

NDS is committed to supporting equal employment opportunities for individuals with disability and will provide reasonable workplace adjustments.  We encourage potential applicants with lived experience to contact NDS to discuss any questions regarding individual workplace adjustments.  NDS also provides adjustments throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] using the subject line: Administration Officer enquiry via EthicalJobs or 02 9256 3141 and indicate your preferred method of communication (email or phone).

Please send your CV and a cover letter outlining your Skills & Experience in the areas listed above by clicking on the Apply button.   For further information please contact [email protected].  

Please do not send your application to this email address, as it's for enquiries only. 

The successful applicant must be prepared to undertake a pre-employment police check.  

No agencies please.