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Intake and Assessment Worker - NDIS Access Project - Melbourne

Neami National

Seeking an experienced and empathetic Intake worker with proven experience within the mental health discipline. NDIS experience desirable.

“Full citizenship for all people living with a mental illness in Australian society”

About the Role

  • Full Time, permanent (Part Time 0.8 FTE considered) position
  • $74,253 - $79,890 p.a, pro rata + Super + Salary packaging + Employee Benefits!
  • Based at Neami Fairfield

Northern Melbourne Commonwealth Psychosocial Support (CPS) is funded by the North Western Melbourne Primary Health Network (NMPHN) as a response to the sectoral service gap for consumers with a psychosocial disability that were not eligible for the NDIS. Several funding streams operate under the NWCPS team, including:

  • Psychosocial Support Service: A Commonwealth funded service forming part of National Psychosocial Support Measure which provides consumers recovery-oriented support through coaching and group-based activities.
  • Continuity of Support (Commonwealth): consumers who were previously supported by PIR, D2DL and PHaMs who did not meet eligibility for the NDIS and who require ongoing support.
  • NDIS Interface: An additional service designed to support consumers receiving PSS of CoS funding which provides support for NDIS testing or retesting to consumers who have been found ineligible for the NDIS and choose to retest their eligibility or request a review of their NDIS outcome decision.

Core duties

  • Accepting referrals from providers, individuals, carers seeking clinical evidence to complete the access process, undertaking a pre-screen to determine likely eligibility for the NDIS and offering support to complete the access process, as required.
  • Collecting and collating all necessary evidence and completing the Access Request Form
  • Assisting with submitting Access Request Form to the NDIA and acting as a contact person for NDIA queries
  • Waiting list management intervention which includes: call back, cross sector referrals, gathering additional information etc.
  • Perform risk assessments (including referral to crisis intervention services, where necessary).
  • Maintain accurate individual consumer files and data bases (Carelink)
  • Facilitation of small group wellbeing programs (as required)

What will you bring to the role?

  • Ability to establish rapport and develop respectful, professional relationships with consumers, staff and partner organisations
  • Have a high level of energy, enthusiasm and flexibility, along with a commitment to team work
  • Demonstrated ability to work effectively while managing a range of tasks
  • Ability to maintain a hopeful and positive outlook even during challenging times at work
  • Strong communication skills

Mandatory requirements:

  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered
  • A Disability Worker Exclusion Scheme Check will be undertaken prior to commencement
  • Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (or have received one dose of an approved COVID-19 vaccine and have a scheduled appointment to receive their second dose.)
  • Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, wellness and gratis leave
  • Employee Assistance Program (EAP)

How to apply:

The terms and conditions of the role are listed in the Position Description. If you have any further questions not addressed in the advertising words or position description, please contact:

Kaling Yeung: 0458 171 601​ - [email protected] using the subject line: Intake and Assessment Worker - NDIS Access Project - Melbourne enquiry via EthicalJobs.

No recruitment agencies candidates need apply

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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