“Full citizenship for all people living with a mental illness in Australian society”

About the Role

• Part Time, Maximum Term contract until 27 January 2023
• CSS Level 2 From $57,960 - $63,239 pro-rata + Super + Salary Packaging
• Located: Wellness Connect, National Psychosocial Support Program

The Operational Support Officer will provide operational and administration support to the team and plays a key role within the NPSP consortium, including assisting with referral and waitlist management, data recording, minute taking in meetings and performing reception duties. The Operational Support Officer will support and contribute to the delivery of high-quality services to consumers by ensuring that staff operating within the NPSP are provided with office administrative support that is flexible and responsive to their needs.

What you will be doing

• Ordering stationery and office supplies
• Consumer database data entry
• Processing invoices
• Coordinating site maintenance
• Maintaining filing and archiving systems
• Coordinating meeting room, venue and catering bookings
• Assisting operational support audit and compliance processes
• Orienting new site staff to administrative systems
• Providing basic IT help desk support for service site colleagues
• Additional duties as required, depending on site needs

What will you bring to the role

• Experience in a similar role
• Excellent administration skills with high attention to detail
• Strong knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment
• Great customer service skills
• The ability to plan, organise and analyse tasks
• Sound written and verbal communications skills
• The necessary skills to build relationships with team members
• Proven experience in being able to cope with change and adapt to ambiguous situations

Mandatory requirements

• SA Working with Children check
• Australian Working Rights
• Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19.
• Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.
• Police check
• Vulnerable Persons Check

Incentives include

• Diverse and inclusive organisation
• Regular Practice Development sessions and coaching with your supervisor
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Excellent conditions including paid parental leave, generous long service leave, wellness and gratis leave
• Employee Assistance Program (EAP)
• Flexible working arrangements

How to apply

The terms and conditions of the role are listed in the position description.

If you have any further questions not addressed in the advertising words or position description, please contact: Chloe Loveday, Service Manager National Psychosocial Support Program at [email protected] using the subject line: Operational Support Officer enquiry via EthicalJobs.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.