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Operational Support Officer - Head to Health Geelong

Neami National

Full citizenship for all people living with mental health issues in Australian society

About the Role

  • Full Time
  • Permanent Position
  • CSS Level 2: Salary between 57k – 63k depending on skills & experience+ super + salary packaging
  • Location: Head to Heath service Geelong

The Head to Health Geelong (HTHG) centre is an exciting new service which provides the Geelong community an alternative service to attend when experiencing mental health crisis. Service delivery will reflect principals of Trauma Informed Care and Recovery Oriented practice.

The Operational Support Officer will support and contribute to the delivery of high-quality services to guests (consumers) by ensuring that staff operating within the Head to Health Geelong centre are provided with office administrative support that is flexible and responsive to their needs.

Responsibilities and Duties:

  • Administrative management of the site office and assets.
  • Ordering stationery, IT equipment and office supplies
  • Credit card reconciliation, coding service provider invoices, consumer database data entry
  • Assisting staff with audit and compliance processes
  • Assist in the preparation of reports and analysis of data as required
  • Use of data, monitoring, evaluation and research to continuously improve service provision, organisational functioning and the strategic directions.
  • Support Neami National efforts in reducing our impact on the environment and work towards a sustainable future

Mandatory requirements:

  • Neami National will require, as part of our condition of employment, that all candidates applying for any position must be fully vaccinated for COVID-19 (or have received one dose of an approved COVID-19 vaccine and have a scheduled appointment to receive their second dose.)
  • Candidates will be required to provide appropriate evidence of COVID-19 vaccination to Neami National.
  • Current Vic Working with Children Check
  • Police check (refer to PD) – disclosable outcomes considered
  • Willingness to undergo a Disability Worker’s Exclusion Scheme (DWES) Check

Why work with us?

Neami offers its staff a variety of incentives, such as:

  • Being a part of a new and innovative way of supporting people in a Mental Health Crisis:
    • Philosophy of Care – Focus on innovative and trauma informed service provision underpinned by a philosophy co-designed with people with a lived experience of mental health
    • Calm and respectful environment
    • Team approach – multi-disciplinary, inclusive of all voices (including the lived experience), learn from each other
    • Internationally recognised model
    • High profile service
  • We are looking for people committed to changing the way people experience a mental health crisis are supported
  • Development and career growth opportunities within HTHG and Neami more broadly
  • Diverse and inclusive organisation
  • Employee Assistance Program (EAP)

How to apply:

If you feel you have the skills and experience to succeed in this role, then please apply before the close date.

The terms and conditions of the role are listed in the attached position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Di Nally – Regional Manager – 0408 057 139 or di.nally@neaminational.org.au using the subject line: Operational Support Officer - Head to Health Geelong enquiry via EthicalJobs.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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