“Full citizenship for all people living with a mental illness in Australian society”

About the role:

• Full Time
• Maximum Term Contact until 30 June 2022
• CSS Level 2 from $57,960 – $63,239 (pro rata) dependent on skills and experience
• Locations: Hurstville, Seven Hills & Penrith

The Operational Support Officer will support the delivery of high-quality services to consumers by ensuring that staff at our new Head to Health Pop Up Service receives administrative support that is flexible and responsive to their needs.

You will be responsible for carrying out daily operational support tasks which may include:

• Ordering stationery and office supplies
• Consumer database data entry
• Processing invoices
• Coordinating site maintenance
• Maintaining filing and archiving systems
• Coordinating meeting room, venue and catering bookings
• Assisting operational support audit and compliance processes
• Orienting new site staff to administrative systems
• Providing basic IT help desk support for service site colleagues
• Additional duties as required, depending on site needs

What will you bring to the role?

• Experience in a similar role
• Excellent administration skills with high attention to detail
• Strong knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment
• Great customer service skills
• The ability to plan, organise and analyse tasks
• Sound written and verbal communications skills
• The necessary skills to build relationships with team members
• Proven experience in being able to cope with change and adapt to ambiguous situations

Mandatory requirements:

• NSW Working with Children check
• Australian Working Rights
• Drivers licence
• Police check

Why work for us?

• Diverse and inclusive organisation
• Regular Practice Development sessions and coaching with your supervisor
• Salary Packaging providing tax benefits available for living and entertainment expenses
• Excellent conditions including paid parental leave, generous long service leave, wellness and gratis leave
• Employee Assistance Program (EAP)
• Flexible working arrangements