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Operational Support Officer - Joondalup

Neami National

“Full citizenship for all people living with a mental illness in Australian society”

About the role:

  • Casual - Ongoing
  • Commencement date: 09/06/2022

The Operational Support Officer contributes to the delivery of high quality services to consumers by ensuring that staff at Albany receive administrative support that is flexible and responsive to their needs.

You will be responsible for carrying out daily operational support tasks which may include:

  • Coordinating travel arrangements
  • Ordering stationery and office supplies
  • Processing invoices
  • Consumer database data entry
  • Coordinating site maintenance
  • Maintaining filing and archiving systems
  • Coordinating meeting room, venue and catering bookings
  • Assisting operational support audit and compliance processes
  • Orienting new site staff to administrative systems
  • Performing reception duties
  • Providing basic IT help desk support for service site colleagues
  • Additional duties as required, depending on site needs – examples might include vehicle maintenance coordination and compiling information for reports to funders

What will you bring to the role?

Our ideal candidate will have the following:

  • Experience in a similar role
  • Excellent administration skills with high attention to detail
  • Great customer service skills
  • The ability to plan, organise and analyse tasks
  • Sound communications skills both written and verbal
  • The necessary skills to build relationships with team members
  • Proven experience in being able to cope with change and adapt to ambiguous situations
  • Knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment

Mandatory requirements:

  • WA Employee Working with Children check
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Salary Packaging providing tax benefits available for living and entertainment expenses
  • Excellent conditions including paid parental leave, a monthly accrued day off, generous long service leave, wellness and gratis leave
  • Employee Assistance Program (EAP)
  • Flexible working arrangements are available
  • Pet friendly environment

How to apply:

If you feel you have the skills and experience to succeed in this role, then please submit your application.

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact:

  • Name: Kelly Shortland
  • Phone: 08 6200 9165

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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