Youth Advocacy Centre (YAC) is a well-respected community legal and social welfare agency for young people and play your part in helping young people and their families to get their lives back on track! YAC has a multidisciplinary team delivering services across the greater Brisbane area generally, to young people aged 10-18 years who are involved in, or at risk of involvement in the youth justice and/or child protection systems, and/or are homeless or at risk of homelessness.

ABOUT THE ROLE

Reporting to the CEO and leading a small team, you will manage and maximise the efficiency of operations through sound systems and innovative engagement strategies.

Your accountabilities include:

• Developing, implementing, and reviewing systems to support operational efficiencies in consultation with other staff
• Providing strategic advice on new sources of funding
• Building and managing collaborative relationships with staff
• Communicating purposefully and clearly with high emotional intelligence and a genuine style that engages people from all walks of life
• Overseeing planned operational and strategic goals, objectives and initiatives
• Managing quality, risk and operational systems
• Driving continuous improvement of data systems, processes and procedures

ABOUT YOU

A confident, decisive, and resilient leader, your key attributes and experience include:

• At least 5 years’ experience in a senior level role within a medium to large community services organisation overseeing service delivery
• Experience in managing and developing high performing, outcome focused teams in a complex purpose-driven environment
• Demonstrated knowledge developing and maintaining quality management systems and practices
• Demonstrated experience managing government grant and service agreement reporting, compliance, and service delivery requirements
• Strong analytical, conceptual and critical thinking abilities
• Excellent interpersonal and relationship building skills

INFORMATION AND APPLICATIONS

• Generous salary packaging
• Flexible work arrangements and a supportive work environment
• Access to regular supervision, including external supervision as required.
• Access to professional development opportunities

For more information please feel very welcome to call Pauline Roberts anytime on 0418 878 492 including evenings and weekends.

To apply for this fantastic role you only need to email your resume at this stage, and in confidence, to [email protected]