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Engagement Officer - Arnhem Land / Groote Eylandt Region

National Indigenous Australians Agency
  • Exciting and fulfilling work at the heart of Government to make positive changes in peoples’ lives
  • Work across Commonwealth Government and with state and territory counterparts to make a difference
  • Generous employment conditions package

The Opportunity: 

Are you looking for an exciting and rewarding opportunity to work in remote Arnhem Land, one of the Northern Territory's best-kept secrets? We are looking for passionate people to join us to engage and collaborate with communities across the Arnhem Land and Groote Eylandt Region in the Northern Territory. 

You will be working in diverse teams and engaging with First Nations communities, leadership and service providers to deliver outcomes in line with community aspirations on behalf of the Australian Government. We offer challenging, interesting and stimulating work, engaging all levels of government and working directly with the community. 

In the region, you will have access to pristine country and ancient culture most Australians will never experience. It is home to the iconic Garma Festival and world-renowned artists and art centres like Buku-Larrnggay Mulka at Yirrkala, Ramingining’s Bulla-Bulla Arts and Maningrida Arts and Cultural Centre. The vibrant music scene has spawned Yothu Yindi, Dr G Yunupingu, Baker Boy, Emily Warramurra and King Stingray.

The region encompasses spectacular landscapes, islands and waterways and offers exquisite 'off the grid' destinations to explore. Check out this video on YouTube for a snapshot of what this amazing place has to offer. 

The NIAA offers attractive employment remuneration and conditions, and in addition to the agency’s generous employment conditions, remote-based positions are eligible for the following remote locality conditions:

  • Remote Locality Allowance (per annum - $16,731 with dependant(s) or $11,467 without dependents)
  • Access to subsidised staff housing
  • Additional Annual Leave of seven (7) days per annum (as a remote locality)
  • Eligible dependant/s (partner/ children) who reside with the employee, access to annual remote locality leave fare/s

Flexible Working Arrangements will be considered. Relocation assistance may also be provided as part of the negotiated employment package.

Our Ideal Candidate:

We are seeking results-oriented people who possess strong engagement, communication and administration skills. Our ideal candidates will leverage opportunities to support integrated approaches to service delivery. We're looking for dynamic, flexible and motivated people to join an inclusive, supportive, high-performing team culture. 

You will operate in a complex, dynamic environment, and support the Australian Government’s commitment to Closing the Gap and supporting First Nations people with a Voice to the Australian Government. You will work in partnership with Aboriginal and Torres Strait Islander peoples and key stakeholders to improve social and economic outcomes in communities and across the region. 

Specifically, our ideal candidate will be able to: 

  • Actively build and maintain strong working relationships through collaboration with various stakeholders.
  • Have strong communication skills and the ability to work and communicate respectfully and positively with First Nations peoples and communities in collaboration on activities to support both community and government aspirations.
  • Provide proactive leadership, mentoring and support to your colleagues and / or staff to achieve outcomes and deliver the agency’s broader objectives, including the provision of strategic directions for key stakeholders, providers and partners.
  • Have well-developed organisational skills, including the ability to adapt to change and manage competing priorities.
  • Facilitate the development and management of policy and program processes, procedures and projects. 
  • Problem solves and apply critical thinking to analyse information from various sources (including data) to identify gaps and suggest improvements.

Applicants from all backgrounds are encouraged to apply, including Aboriginal and Torres Strait Islander peoples.

Role Overview

The APS 5 Engagement Officer role is an informal leadership position within the Branch. They assist in managing the day-to-day activities of the team to deliver high quality services and policy implementation and ensuring tasks are completed within performance measures. They may also undertake management or work in small projects in the team or, work in larger projects in the branch.

The Engagement Officer models supportive and collaborative behaviours. They manage effective internal and external relationships, negotiate with stakeholders in more complex matters, and resolve escalated customer issues where appropriate. The role contributes to business improvement strategies, seeking to identify best practice. They coach and share expertise and technical knowledge with team members

The APS 4 Engagement Officer role is part of a team within the Branch. They work with the support and specific direction of senior staff. They are responsible for the effective and efficient administration of a variety of tasks and Client contact activities. They undertake their work to achieve results, in line with agreed goals and business plans, to deliver high quality services and outcomes for NIAA stakeholders.

The Engagement Officer provides assistance and services to a range of internal and external stakeholders. They are professional and approachable when working with stakeholders and team members. They make decisions within defined legislative, policy and procedural parameters and offer suggestions for small scale improvements to processes within the team or branch.

What We Offer:

  • We are an Agency with significant autonomy, national reach, and due to our size can move fast.
  • We offer a space where you can bring your ideas and your enthusiasm for helping people.
  • We offer an attractive remuneration package, including generous employer superannuation contributions and a flexible, diverse and inclusive workplace for you to develop your expertise and achieve your ambitions.

Identified Position

This position is Identified which signifies that the role has a strong involvement in issues relating to Aboriginal and Torres Strait Islander peoples.

This position has direct engagement with Aboriginal and/or Torres Strait Islander peoples, communities and service providers, or is involved in the development of programmes and policy.

You will require a high level of cultural competency, including:

  • Demonstrated understanding of the issues affecting Aboriginal and/or Torres Strait Islander peoples.
  • Demonstrated high level ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander peoples.
  • Demonstrated high level capability and commitment to continue to develop cultural competency.

Eligibility: 

  • To be eligible for this position you must be an Australian Citizen. 
  • The occupant must be able to obtain and maintain a Baseline Vetting (Protected) level security clearance, or hold a current security clearance of an appropriate level.  
  • The successful candidate will be required to be assessed through our pre-employment screening checks, such as an Australian Criminal History Check 

How to apply:

If this sounds like the opportunity you are looking for, we want to hear from you!  Submit an online application via the 'Apply Now' link. 

How to apply

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