• Team Leader (Men’s Behaviour Change)
• Townsville (Fixed term until 30 June 2025)
• Social, Community, Home Care and Disability Services Industry (SCHADS) Level 6 (Modern Awards)
• The Position is - Full time

About the role

Are you looking for an opportunity to lead a team to help eliminate domestic and family violence in our local community? North Queensland Domestic Violence Resource Service (NQDVRS) is seeking an experienced Team Leader with senior facilitation skills for its new Men’s Behaviour Change group programs and to provide respondent court work oversight.

NQDVRS is a local charity that will offer you:

• Generous Salary Sacrifice options
• Christmas leave granted in addition to 4 weeks annual leave plus 17.5% annual leave loading
• An RDO each month
• Commitment to staff wellbeing and professional development through supervision, Employee Assistance Program and training opportunities
• Flexible working hours
• Proof of vaccination not required

As a Team Leader for Men’s Behaviour Change, you will have the opportunity to imbed the new program which is based on the Duluth model and curriculum. The group program is provided for men who are intending to live free from the use of violence and abuse in their relationships. The role works closely with other co-facilitators that would report through to you, and women’s advocates, with a shared commitment to keep women and children safe and hold perpetrators to account.

Key Requirements

• Meet requirements of a Senior Facilitator in accordance with the Qld Government Perpetrator Intervention Services Requirements which requires -
  • A three-year tertiary qualification in a relevant human services discipline.
  • Minimum of 3 years’ full time equivalent professional experience in a relevant human services discipline is essential.
  • Observed a minimum of 32 hours perpetrator intervention group work
  • Experience in facilitating a minimum of 160 hours of perpetrator or other relevant group work with clients with complex and diverse needs is essential.
  • Completed specialist evidence-based group perpetrator intervention training in the Duluth Model or equivalent or a graduate certificate in male family violence or facilitating men’s behaviour change.
• Experience line managing and supervising staff, providing direction and specialist practice advise.
• Experience leading program design and delivery, ensuring compliance with service requirements
• An understanding of the gendered analysis of domestic and family violence and a commitment to a feminist vision for the service.
• An understanding of, or experience working with, Human Services Quality Framework, Service Agreements, requirements and Funding Schedules.
• Advanced communication skills with the ability to provide high quality written and verbal information and produce documents to a high standard such as Practice Manuals, funding applications & reports.
• Experience in leading the development of systems, processes, reporting and auditing functions.
• Demonstrated high level of skills and experience in communication, negotiating, problem solving, risk management, influencing and relationship building.
• High standards of personal integrity, ethical principles and values.
• Current QLD C Class Driver’s License
• Working with Children Check (Blue Card)

Roles and Responsibilities

Program leadership

• Oversee the delivery and development of the Men’s Behaviour Change Group programs.
• Meet reporting requirements and ensure program compliance with Service Requirements and support accreditation under the Human Services Quality Framework
• Oversee the delivery of the male respondent Court work program ensuring liaison and coordination with NQDVRS Court Advocates.
• Provide line management and supervision of staff, including monthly supervision, annual appraisals, providing specialist practice advice and coaching to ensure service requirements are being met.
• Coordinate liaison with internal and external stakeholders to coordinate high risk responses for group participants.
• Lead the planning and implementation of community education and awareness activities, and networking within the community, including any local Domestic and Family Violence Action or Networking Groups.
• Oversee the preparation of written reports to Court, Community Corrections & Solicitors regarding the client’s engagement and participation in the programs.
• Ensure accurate case notes in Customer Relationship Management system or any other required system for Men’s Behaviour Change programs.
• Maintain up to date expert knowledge pertaining to the areas of service responsibility and lead on the implementation of changes to ensure evidenced based practice in conjunction with the CEO.
• Ensure all programs are provided in a culturally appropriate and respectful way.

Program delivery

• Perform Intake and Assessments to determine suitability of men to participate in group.
• Undertake assessments of risk and inform respondents about their rights and responsibilities and the limited confidentiality within the program.
• Liaise with Women’s Advocates prior to participants commencing group and ensure information sharing and appropriate processes are followed.
• Co-facilitate Men’s Behaviour Change groups following the Duluth model and curriculum.
• Model an equal and respectful relationship, being mindful of the dynamics of the working relationship, working from a feminist analysis of domestic violence.
• Approach interactions with participants in a respectful and courteous way, whilst holding them accountable for the behaviour that they have committed and remaining aware of collusion and privilege that you hold as facilitators.
• Where a man is assessed as being “not group ready”, work with the client through individual sessions to establish group readiness.
• Undertake review sessions with group participants and perform exit interviews and complete documentation.

• Participate in ongoing weekly Case and Risk Assessment meetings with Women’s Advocates.

• On occasions attend Court to inform male respondents about their rights and responsibilities when engaging with court, provide information and referral and discuss participation in the Men’s Behaviour Change group program.
• Coordinate contact with male respondents referred via QPS and provide information and referral.

• Maintain client confidentiality and be aware of limitations to this.
• Actively participate in network meetings, reporting back to the organisation and implementing necessary actions.

Team and culture

• Work as part of a Leadership Team, modelling behaviours in line with Service Values and on occasion lead on organisation wide Operational Plan deliverables.
• Model good WHS practices and share leadership in the compliance of relevant policies, procedures and legislative requirements.
• Work within the Policy and Procedures of NQDVRS
• Operate within a continuous improvement framework, implement strategic goals, meet key performance indicators, and participate in regular supervision/one to one with CEO
• Participate in professional development as approved to ensure evidenced based and contemporary knowledge and skills.
• Participate, chair and organise staff meetings as required.
• Assist in overseeing the general upkeep and maintenance responsibilities of the facility where requested.
• Assist in the Coordination of human services student placements and provide supervision (or coordinate same).
• Undertake any other duties as required to ensure the smooth running of the service.

If you would like more information, please send an email to: [email protected] using the subject line: Team Leader - Men's Behaviour Change enquiry via EthicalJobs.

Under section 25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be female so applications from female candidates are encouraged. Aboriginal and Torres Strait Islander People are always encouraged to apply.