North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.

The Volunteer Coordinator role will work across all organisation departments who require the engagement of volunteers to enhance and support service delivery operations line with any relevant funding and policy guidelines and that is consistent with NRCH strategic and operational objectives.

The Volunteer Coordinator is responsible for the coordination of best practice systems relevant to NRCH volunteers. The Coordinator will recruit, train, provide ongoing supervision and support to volunteers to ensure they perform high quality and effective volunteer services.

Roles and responsibilities include, but are not limited to:

• Monitoring of volunteer involvement in NRCH programs, ascertain if additional volunteers are required, provide support and resolve any issues or concerns
• Coordinate and support Volunteer Position Development, Recruitment, Interviewing, Screening and Placement processes across the Organisation including the overall support and supervision of volunteer staff
• Manage and coordinate referrals to the Volunteer programs
• Undertake other duties as required by the Manager that are within the scope and skill consistent with the position.

Essential Qualifications and Attributes include, but are not limited to:

• Certificate in health-related field or equivalent Volunteer Management qualifications
• Experience in managing volunteer services in community health setting
• Well-developed decision making, negotiation and leadership skills in working with a diverse range of stakeholders
• Demonstrated experience working with culturally diverse communities and people from varying socio-economic backgrounds.
• A good knowledge of the MS Office suite and level of computer literacy.

The preferred candidate will be required to undergo a Police Check prior to any offer of employment being made and only successful candidates will be notified.