About OPAN

OPAN is a national network of independent member organisations that give a voice to older people who are eligible or receiving aged care services. The network provides free, confidential, aged care advocacy, information and education to older Australians, their families or representatives. We are independent of the government and aged care providers.

OPAN, the national body, works with the government to influence aged care policy through systemic advocacy. The nine state and territory member organisations deliver advocacy services for older people across Australia. Our collective vision is of a society where older people are heard, informed and respected, and where they can enjoy and exercise their rights to live fulfilling lives.

OPAN is an inclusive workplace and welcomes applications from people of diverse backgrounds, including all ages, cultures and genders.

About the Role

The purpose of the Consumer Reference Group Coordinator is to coordinate and support the National Older Persons Reference Group (NOPRG), as the key consultative group of older people for OPAN, and to facilitate the NOPRG’s engagement in other consultations, activities and events.

Key responsibilities of this role include:

• Coordinate NOPRG meetings including agenda, guest speakers, facilitators, minute-taking, action items, and liaison with attendees.
• Facilitate ad hoc NOPRG sub-group meetings.
• Support NOPRG members on OPAN Advisory Groups and other Forums including conducting EOI process for members as needed and liaise with OPAN staff on Advisory Groups.
• Coordinate NOPRG membership.

• Coordinate membership communication and information.
• Provide membership support to NOPRG members.
• Coordinate administration for the NOPRG.

• Ensure that all work is carried out in accordance with OPAN’s employee policies and processes.

About You

You will have the following:

• Demonstrated involvement in supporting consumer centred advisory groups (preferably in ageing or disability sectors)
• Experience in delivering inclusive and culturally aware services
• Understanding of the supports needed by some older people to fully participate in activities
• Intermediate to advanced MS Office skills (Excel, Word and PowerPoint)

• Strong verbal communication and the ability to communicate clearly and effectively with diverse peoples
• Excellent conflict resolution skills and able to manage expectations
• Advanced problem-solving skills

• A good listener, who is patient and empathic
• Tertiary qualifications in administrative, health, aged, disability or related studies or appropriate relevant work experience

The successful applicant will hold or be able to obtain a current National Criminal Record Check.

What’s on Offer

• A rewarding opportunity that can make a difference to Australia’s older persons
• Ongoing training and learning opportunities
• Generous Salary Packaging Benefits - $15,900 tax free

OPAN also recognises the importance of diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

Visit www.opan.org.au to learn more about OPAN.

A position description is attached.