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People, Culture and Volunteer Coordinator

Ovarian Cancer Australia
  • Work as part of a committed and passionate team
  • Join a dynamic and growing not-for-profit organisation

Location: Central Melbourne

Position Reports to: Director Finance and Business Services

Position Type: Part-time 3 days per week (45.6 hours per fortnight)

ORGANISATION

Ovarian Cancer Australia (OCA) is the leading national body for ovarian cancer in Australia. Founded in 2001 by a group of people personally affected by ovarian cancer, our vision is to save lives and ensure that no woman with ovarian cancer walks alone.

We work to ensure that:

  • Women with ovarian cancer have a strong voice.
  • All women with ovarian cancer have access to best practice diagnosis, treatment, information and support.
  • We deliver tailored, evidence-based and accessible support and information free of charge to Australian’s impacted by ovarian cancer.
  • We advocate and work collaboratively to make ovarian cancer a National Priority. Ovarian Cancer Australia’s values are: We listen; We are inclusive; We are courageous; We act with integrity.

BACKGROUND

Ovarian Cancer Australia are looking for a human resource generalist with a can-do attitude, a good understanding of HR compliance and administration needs, strong communication skills, the ability to motivate others and great attention to detail.

RESPONSIBILITIES

HR

  • Handles employment related inquiries, including confidential inquiries, from applicants, staff and managers
  • Co-ordinates the end to end recruitment process including job design and documentation, advertising, shortlisting, interviewing, reference checking, conducting or acquiring background checks, preparation of recommendations, preparation of contract and related documentation and implementation of the orientation program in conjunction with the relevant manager
  • Maintains compliance with federal, state and local employment laws and regulations and recommended best practices.
  • Reviews policies and practices and makes recommendations to maintain compliance and ensure they facilitate the aims of OCA and that the organisational values are incorporated. Ensures all policies are well communicated and staff are familiar with them
  • Manages human resource data and interfaces with payroll to ensure accuracy of records and payments.
  • Reviews, tracks and documents compliance with mandatory and other training. Sources and implements training programs as required.
  • Administers human resource programs including but not limited to benefits programs, leave programs, performance and talent management, recognition programs, wellbeing programs, other engagement programs
  • Assists managers in the conduct of disciplinary meetings, investigations or terminations, always ensuring that interpersonal or other employee relations issues are addressed expeditiously and do not escalate
  • Ensures managers and staff have timely information in respect of trends, regulatory changes, laws that may impact the organisation

Volunteers Coordinator

  • Enhance and expand the OCA volunteer program including building and maintaining relationships and networks with key volunteering organisations.
  • Assist in the ongoing development and maintenance of the organisational policies and procedures for volunteers.
  • Organise the recruitment, engagement and management of volunteers at OCA, including on-boarding and training.
  • Ensure OCA staff have the required knowledge, skills and support to work with volunteers in accordance with organisational policies and procedures.
  • Act as the primary contact for all OCA volunteers.
  • Maintain a volunteer register using the Salesforce CRM including hours worked and the nature of the contributions.
  • Undertake reviews of the volunteer program to identify opportunities for improvement.
  • In conjunction with the managers working with volunteers, provide timely feedback to volunteers on their performance.

General Administration

  • Answering incoming calls in a polite, professional and compassionate manner.
  • Ensure all visitors are greeted appropriately.
  • Ad hoc errands and duties as required to support OCA.

General

  • Contribute to the culture of decision making including cooperation, collaboration and shared accountability.
  • Perform any other duties as directed and required.

EXPERIENCE, SKILLS AND QUALIFICATIONS

  • Bachelors degree in Human Resources, Business Administration or a related field
  • Previous experience in human resource management is preferred
  • Strong communication skills, both written and verbal, including a professional and courteous telephone manner;
  • Strong organisational skills, time management, prioritisation and attention to detail
  • A multitasker with the ability to wear many hats in a fast-paced environment;
  • Strong problem solving skills and demonstrated initiative
  • Strong analytical skills and the ability to provide evidence based recommendations
  • Proficiency in a range of software including Microsoft Office suite, CRM systems

KEY SELECTION REQUIREMENTS

1. High level communication skills and interpersonal skills with the ability to build and maintain productive working relationships.

2. Demonstrated knowledge of contemporary human resource practice and its application to a not for profit organisation.

3. Excellence in customer service and the ability to provide pragmatic, timely and consistent solutions to issues.

4. A record of achievement in leading and supporting a volunteer workforce from diverse backgrounds and skills.

5. Strong organisational, administrative and time management skills and flexibility to respond to changing demands.

6. An ability to prioritise tasks and to work with minimal supervision as well as part of a team.

7. Commitment to the vision, mission and values of Ovarian Cancer Australia.

A position description is attached.

How to apply

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