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Peel Advocacy and Support Service - Mandurah

OVIS Community Services

About OVIS Community Services

For more than three decades our organisation has been the primary provider of family and domestic violence services in the Peel region, initially as Pat Thomas House and more recently as OVIS Community Services.

We strive to empower people to live safer lives by approaching family and domestic violence services from a holistic, person-centred perspective. Using knowledge, proven expertise and a values-driven approach we support people to create a better tomorrow for themselves and their family.

We are deeply connected to our community and collaborate with partners to sustainably provide programs that empower people to live a life free of violence and abuse.


  • TITLE: Peel Advocacy and Support Services (PASS)
  • AWARD: Social Community, Home Care and Disability Services Industry Award
  • RATE OF PAY: Social and Community Services Employee Award - Level 4
  • WORK TYPE: Fixed Term contract until end June 2022
  • HOURS OF WORK: 38 hours per week


  • Community Team Leader
  • Operations Manager
  • Chief Executive Officer


To provide support and advocacy to clients through the court system.


  • Provide support to clients that require a Family Violence Restraining Order.
  • Refer and advocate for clients to enhance their well-being and safety.
  • Provide ongoing support through the court process.
  • Attend court to provide support to existing clients and new clients.
  • Conduct client intakes, safety planning, risk assessments and develop support plans.
  • Collect and record stats on Excel spreadsheets and relevant recording system.
  • Ability to complete reports required by management and funding bodies.
  • Ensure all outcomes required by funding bodies and OVIS are being met.
  • Liaise with Police, Courts and other key stakeholders.

Professional Development

  • Maintain own professional development through performance management and participation in relevant training/workshops.
  • Keep up to date with changes to the law re: Family Violence Restraining Orders and Family and Domestic Violence.
  • Attend Supervision with Community Team Leader.
  • Attend relevant meetings.
  • Maintain professional behaviour whilst representing OVIS.


  • Maintain effective data systems.
  • Ability to complete reports required by management and funding bodies.


  • Comply with legislative requirements and procedures in relation to: Occupational Safety and Health, Risk Management, Refuge Standards, including Code of Conduct and Philosophy, Equal Opportunity and other legislation/policies relevant to the crisis accommodation and welfare industry and/or position.
  • Other duties as directed.


Essential Criteria

  • Diploma equivalent education level in a relevant field.
  • Demonstrated understanding of Family and Domestic Violence.
  • Ability to work independently and within a team environment.
  • Excellent time management skills and able to prioritise work efficiently.
  • Have confidence to attend court and build rapport with clients.
  • Ability to network/communicate with community members, court staff and funding bodies.

Desirable Criteria

  • Experience or knowledge of Family Violence Restraining Orders and the court system.


  • Australian Federal Police Clearance.
  • Valid WA Driver’s License.
  • Working with Children Check.
  • Australian Citizenship or Permanent Resident Status.
  • First Aid certificate.

To be considered for this position it is a requirement that applicants must provide a current resume, a covering letter and a separate document addressing all the essential selection criteria.

Please Note:

  • Applications will only be processed if the selection criteria is addressed.
  • OVIS reserves the right to end advertisement early should the position be filled.

For further information about the position, please contact the Community Team Leader on 9520 8627 or email communityteamleader@ovis.org.au using the subject line: Peel Advocacy and Support Service - Mandurah enquiry via EthicalJobs.

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