An exciting opportunity has arisen for a suitably qualified and motivated fitness professional to deliver an exceptional member experience at this important community facility. We are currently seeking enthusiastic people to join our PCYC Team. A Senior Activities Officer has a varied and flexible role, coordinating sport activities and events at the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life changing difference in your community, then this is the opportunity for you!

Casual positions available at PCYC Raymond Terrace.

Incentives to work with PCYC

• Access to our employee rewards benefits with discounts across food, retail and travel
• Access free PCYC gym membership at participating clubs
• Workplace flexibility; morning and afternoon shifts
• Career progression opportunities

About the role

In this varied and flexible role, classified as Senior Activities Officer under our Enterprise Agreement, you will be coaching and guiding young people, and:

• Drive a team to deliver fun, interactive, engaging and safe activities and programs
• Program lessons
• Provide customer service and administration duties

As a Gym and Fitness Coordinator, you will be responsible for inspiring the team and leading the club to success. Your role will see you use your people leadership skills, financial acumen, analytical capability, and management expertise to oversee all aspects of the club's gym and fitness activities. You will be required to showcase your leading interpersonal, communication, and sales skills to drive a successful team to deliver an exceptional member experience.

In this role you will:

• Manage sales budgets and analyse results to determine proactive strategies for improvement
• Lead the delivery of exceptional member experiences and the successful resolution of member concerns
• Coordinate day-to-day gym operations, including assisting reception desk services and administration
• Drive membership lead generation, sales and retention activities
• Deliver outstanding customer service and build relationships with members
• Ensure the facility is clean, safe, and running efficiently
• Support and assist personal trainers in delivering top-quality services
• Promoting the club within the local community through outreach and marketing efforts

NOTE - this is a hands-on role – you will be an integral part of the Team when it comes to being on the Gym Floor and delivering inspiring group training sessions

About Us

• PCYC NSW is a life changing charity, established in 1937, that works in partnership with community and NSW Police to empower youth, get kids active in life, and reduce and prevent youth crime
• Over 100,000 people are members of our 66 clubs around NSW

About You

Are you self-motivated with a passion for health and fitness and have flexibility to work early mornings, afternoons, evenings and weekends. As well as:

• Certificate IV in Fitness (minimum)
• Current CPR/First Aid certification (or willingness to obtain)
• Strong sales acumen with a demonstrated ability to meet and exceed sales targets
• Excellent leadership and team management skills
• Are you a reliable and trustworthy person for the care of young people?
• Proficiency in CRM and gym management software, along with standard office tools
• Knowledge of fitness industry trends and customer preferences
• Do you have experience in working with children, building relationships and customer service?

If so, Apply today!

PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion. We encourage all applicants to apply.

Please note: The successful candidate will be required to obtain a Working with Children Check and National Police Criminal History Background Check.