Purple Support is a reputable NDIS Registered Service Provider in Darwin that supports people with various disabilities needs.

We live by themotto “TRUST . LOVE . and CARE”. We bring boldness where we dream it and then do it –TOGETHER – by reinventing every day what is possible to provide better service for those whom we support.

We have an amazing opportunity for a passionate, confident, and aspirational Care Coordinator to join our enthusiastic team. This role will enable you to utilise your skills in the coordination of disability/mental health support services across Darwin, Ideally you will be a resilient, committed individual with a sound understanding around the provision of supports in supported independent living arrangements as well as other community and in home support services. If you are looking to make a positive impact on the lives of the people we support, then this role is for you.

About the role

You will be tasked with mentoring teams and managing the day-to-day service provision of our services, you will ensure a high standard of service provision is maintained. You will also use your well-developed communication skills to engage with multiple stakeholders to work in a collaborative approach in providing the highest standard of care to the people we support.

Responsibilities:

• Mentoring, coaching, and managing your teams by regular engagement, support, and development
• Managing performance within your teams
• Manage client intake, assessment, and reviews
• Liaison with NDIS planners, LACs, Govt agencies and various other stakeholders in relation to service delivery and outcomes
• Developing, assessing and reviewing the Participants’ care plans
• Regular auditing of services to ensure all sites are working in accordance with Purple Support policies and procedures
• Bridging with multiple stakeholders to ensure effective communication, responsiveness and an overall collaborative approach is achieved
• Be responsive to NDIS participants and their stakeholders to ensure needs are being met
• Take a person-centred approach in assisting teams to support service users to strive toward their NDIS goals
• Complete required reporting and documentation within the appropriate timeframes
• Provide after-hours support to your services when required

What You Need:

• Cert III/Diploma in Individual Support or equivalent qualifications
• Minimum 2 years experience managing teams in a supported independent living arrangements or similar arrangement
• Minimum 4 years experience in the disability or mental health sector
• Experience working with people with complex mental health needs highly desired
• Qualifications and experience relating to the disability/mental health sector or similar fields
• Efficient understanding & experience in managing disability or mental health support services
• Experience leading a multidisciplinary and collaborative team
• Experience working within allocated budgets, monitoring expenditure and record keeping.
• Ability to build rapport with participants, guardians, key service providers and stakeholders
• Proven ability to mentor and support teams
• NDIS Workers Screening Check

What We offer:

• Competitive salary negotiated in line with relevant experience/qualifications
• The challenge of supporting teams to achieve positive outcomes for the people we support
• Travel Allowance
• Laptop & mobile phone

If you have questions regarding this position please contact Purple Support, People & Culture Team at [email protected] using the subject line: Care Coordinator - Disability Services enquiry via EthicalJobs.

Our team is multicultural, and we value the skills and experiences you bring to us. Aboriginal and Torres Strait Islander people are encouraged to apply.

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