• Leading community services organisation
• Utilise your solid administration and client skills
• Full-time, permanent opportunity based in Northern Melbourne

This is an exciting opportunity for a motivated and experienced client service coordinator to join Relationships Australia Victoria (RAV) in this important role with staff who have been delivering effective client focused services and outcomes for over 70 years in Victoria.

About RAV

RAV is a secular, community-based, not-for-profit organisation with no religious affiliations who have been providing services to the Victorian community for over 70 years. Our vision is for “positive, respectful, safe and fulfilling relationships for all Australians”. Our objective is to relieve suffering, distress and helplessness and to enhance physical, social and emotional wellbeing. Our services are for all members of the community, regardless of their religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. RAV provides services from centres across metropolitan Melbourne and regional Victoria.

About the role

Reporting to the Manager Northern Melbourne, you will work in a fast-paced environment and be an experienced professional with considerable knowledge of office oversight, coordination, supervision and support to administrative staff and administrative coordination for clinical staff. In this role, you’ll provide high level practice management and administrative support to facilitate the delivery of care to clients who access our Greensborough centres.

The position is permanent, full-time and is based across our two (2) Greensborough centres. The successful candidate will be required to work Monday to Fridays each week, with the expectation to work an evening shift once a week (12n to 8pm).

Skills, experience and qualifications

• Well-developed organisational skills and the ability to prioritise administrative workloads and tasks to efficiently and effectively produce results.
• Certificate, Diploma or tertiary qualifications in administrative/secretarial studies or equivalent and several years’ experience in a busy administrative office environment.
• Highly developed general computer skills and computer literacy, MS Office Suite, CRM (preferable) and the demonstrated capacity to learn IT new systems.
• Experience working in a strong customer/client focused environment and representing a professional image and standard.
• Demonstrated capacity to assist members of the public and potential clients, understanding their needs and the range of services provided by RAV.

A copy of the position description (can be viewed below and) is available at www.rav.org.au/careers .

What we offer

A competitive salary package is on offer to the successful candidate with a base salary range of $77k to $83k per annum, superannuation and access to salary packaging. We are an ‘employer of choice’ providing best practice professional development, training, clinical supervision and work / life balance conditions and benefits to our staff. To apply for this position, use the APPLY button and attach your covering letter responding to the above job requirements “Skills, experience and qualifications” and your current resume/cv.

For specific queries about this position contact Chris Lye, Manager Northern Melbourne by phoning (03) 9404 7800.

RAV is committed to building and supporting an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQA+ communities and people with disabilities. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them. All staff must undergo a National Police Check, International Police Check (if applicable) and Working with Children Check. RAV is a public benevolent institution.