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Administration Officer - Corporate Services

Full Stop Australia
  • Position Title: Administration Officer – Corporate Services
  • Classification: Social, Community, Home Care and Disability Services Industry (SCHCADS) Award 2010 Level 3
  • Above Award $66,729.52 per annum and 10% superannuation ($73,402.47 plus salary packaging total package)
  • Reports To: Director of Corporate Services
  • Direct Reports: None
  • Team: Corporate Services
  • Key internal contacts: Director Corporate Services, Marketing and Fundraising Manager, Marketing and Fundraising Assistant, Finance Officer
  • Key external contacts: Outsourced Consultants, Funders, Partners

Purpose of the Position

The Administration Officer – Corporate Services fulfils an important “front of house” role and is responsible for providing quality support to the Corporate Services Team in meeting the organisation’s objectives.

The Administration Officer – Corporate Services will make decisions in respect to the day-to-day functions within the parameters of the organisation’s policy and procedures.

Key Accountabilities

Office Administration

The Administration Officer – Corporate Services will be responsible for:

  • Reception duties including answering phone and greeting visitors.
  • Preparation and tracking of correspondence.
  • Event management support.
  • Monitor and respond to email queries.
  • Liaise with the organisation’s cleaners.
  • Set up meeting rooms.
  • Manage maintenance queries and seek to resolve them in a timely manner.
  • Maintaining documentation for quality assurance and compliance agendas.
  • Conduct stock inventories.
  • Purchasing of office supplies such as stationery, groceries and catering.
  • Updating Full Stop Australia’s website.
  • Preparing, packing and tracking publication orders.
  • Monthly transferring of external meetings, professional development and media from Outlook calendar the Board tracker.
  • Maintaining the quality assurance register in relation to accreditation.
  • Administrative support for Corporate Team Meetings.
  • Other activities as required in line with the purpose of the position.

The Administration Officer – Corporate Services will also:

  • Participate in ongoing performance management and professional development.
  • Ensure that work is carried out with a high standard of professionalism, efficiency, effectiveness, and accuracy; that timeframes are met; and that data integrity and security are maintained at all times.
  • Comply with the organisation’s performance appraisal policy and procedure and participate in any ensuing professional development.
  • Comply with information collection, quality improvement, risk management procedures, record keeping and administrative practices of the organisation.
  • Ensure all documentation is concise, legible, secure and available to colleagues as appropriate within the organisation.
  • Abide by workplace practices.
  • Comply with the Confidentiality Policy and Copyright Agreement.
  • Ensure work practices are ethical and comply with the Full Stop Australia Code of Ethics.

Knowledge, Skills and Experience

Essential

  • Tertiary qualifications in a relevant discipline (or working towards qualification).
  • Two years’ experience working in office administration.
  • Well-developed organisational skills with a strong attention to detail.
  • Demonstrated commitment to outstanding supporter/customer care and a supporter centred approach.
  • Experience in managing projects and tasks to tight deadlines.
  • Excellent communication skills – both written and verbal, with experience in writing for a variety of audiences.
  • Ability to work with confidential and sensitive information.
  • Demonstrated ability to negotiate situations to a successful outcome.
  • Intermediate to Advanced experience using Microsoft Office suite.
  • Support for and commitment to the organisation’s intersectional feminist values.

Desirable

  • Experience in using digital platforms content management systems and external fundraising platforms.
  • Experience working with a donor/customer database.
  • Experience in working with data to evaluate the business activities.
  • Ability to work cross-culturally.
  • Experience in the non-profit sector.

Other requirements of the role:

  • Successful applicants will be required to undertake Working with Children and National Criminal Records Checks
  • Please note under the Public Health Order 2021 all staff are required to be fully vaccinated with an approved COVID-19 vaccine or provide evidence of an exemption.

Enquiries

Please direct enquiries to jobs@fullstop.org.au using the subject line: Administration Officer - Corporate Services enquiry via EthicalJobs.

A position description is attached.

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