RedR Australia is a humanitarian organisation that provides training and skilled people to work with communities to plan, prepare, rebuild and recover before, during and after disasters and conflict. RedR Australia maintains a roster of more than 750 technical experts across a range of skill profiles including Information management; protection; humanitarian coordination; public and clinical health including pandemic response; logistics; water, sanitation and hygiene; disaster risk reduction and disaster risk management; and communications.
Purpose of role
RedR Australia manages Australia Assists, the Australian Government’s humanitarian civilian deployment program, deploying technical specialists to help partners prepare for, respond to and recover from natural disasters and conflict globally. This role is directly responsible for the implementation of RedR Australia’s MEL and reporting capability, with a concentrated focus on MEL for the Australia Assists program.
The MEL Manager plays an integral role in fostering a learning and continuous improvement culture within RedR, ensuring high-quality evidence and learning is shared, utilised and informing activities across the organisation (and where relevant, the wider humanitarian sector). The role liaises with external stakeholders including DFAT, UN agencies, NGOs, INGOs, Government agencies and corporate partners, often representing RedR Australia at the highest levels within these partner agencies. Due to the nature of the role, an ability to travel both domestically and internationally is an inherent requirement.
Quality MEL Systems
- Strategically manage, maintain and continuously improve RedR Australia’s MEL systems, ensuring the overall effectiveness and integrity of the system and its activities. Responsibilities include ensuring a fit-for-purpose MEL system is in place and functioning well, overseeing data collection and analysis, and ensuring results contribute to service and program improvements, efficiencies, and opportunities to promote RedR’s work and reputation.
- Lead, with the MEL team, the implementation of the Australia Assists MEL Framework.
- Establish clear work systems, roles and responsibilities within the MEL team to deliver on the above.
- Work closely with the program implementation team to ensure that the MEL system is a ‘live’ capability that is actively informing RedR Australia’s partnership, training and deployment planning and delivery.
Monitoring and Evaluation
- Independently lead the development, preparation and dissemination of program or joint sectoral reviews, evaluations and analysis that contribute to program and/or sector impact, learning and improvement; Develop and manage external projects and consultancies for the same.
- Manage the monitoring, evaluation and continuous learning and improvement of RedR Australia’s training capability.
- Ensure knowledge management for MEL is prioritised and functioning well, including through piloting new systems, technology and theoretical approaches.
- Review and contribute to the development and ongoing improvement of organisational strategies and policies.
- Ensure RedR Australia is successfully meeting regular donor reporting milestones, including quarterly, mid-year and annual donor reporting processes, producing and submitting reports to an exceptionally high standard.
- Respond quickly and comprehensively to internal and external reporting requests, and inputting into other ad hoc requests as required, including program design documents.
- Participate as an active member in quarterly Australia Assists Steering Committee meetings, chaired by DFAT.
- Lead the monitoring, and in doing so advance the implementation of, RedR Australia’s core program strategies and action plans related to Gender Equality (GAP), Disability Inclusion (DAP) and Localisation (LAP).
- Work closely with internal teams and RedR’s partners to reduce barriers to implementation and ensure that organisational knowledge of the strategies and action plans is embedded and regularly shared.
- Lead a process of ongoing GAP, DAP and LAP review, ensuring lessons learned and emerging priorities are fed back into program planning and that, where relevant, the strategies are updated to reflect the same.
- Identify and optimise opportunities for growth and extension of the Australia Assist program in line with program objectives, core program strategies, and the Annual Plan.
- Establish and nurture professional relationships with members of the humanitarian sector and relevant government agencies in Australia, UN, NGO and overseas government representatives, the Standby Partnership and others to deliver on MEL activities, both in Australia and overseas.
- When requested, advise RedR Australia’s Senior Management Team and Board of program trends, impact and learning and any related implications for strategic decision-making.
- Where relevant to RedR Australia’s activities, connect roster members and deployees with sectoral experience and support that may assist in their professional development and enhancing the effectiveness of their roles.
- Keep up to date with important developments and priorities within the humanitarian, emergency management and international development sectors; represent RedR Australia in related domestic and international fora.
Management and Leadership
- Lead the MEL component of the Australia Assists program based on an ethos of collaboration.
- Provide leadership to, and management of, MEL team members, monitoring their performance and development in accordance in organisational policies and frameworks. Manage and ensure that team adheres to policy and procedures and comply with Work Health and Safety standards. Ensure that all RedR policies are observed in all aspects of work.
- Contribute to strategic planning process, business process improvements and an ongoing process of organisational development. Engage in and initiate ideas for continuous process improvement to enhance Australia Assists program efficiency, delivery and performance.
- In the event of an emergency or large-scale sudden onset disaster, be available to surge to any other area of the organisation as and when required.
- Ensure that any risks (program, operational, political, and reputational) to the implementation of the Australia Assists program are immediately escalated to the Director of Operations / Australia Assists Program Lead.
- Attend and engage in regular team, program or all-staff meetings (including remotely) when required.
- Postgraduate degree in relevant discipline including international development, humanitarian assistance, peace and conflict, monitoring and evaluation.
- Satisfactory Police Check
- At least 7 years’ experience leading the establishment, management and delivery of effective MEL systems for humanitarian or international development programs.
- Significant experience leading on program evaluations or reviews in a range of humanitarian, emergency management or international development settings; or senior program management experience with significant MEL-related responsibilities.
- Demonstrated understanding of, and the ability to employ, contemporary methodologies and approaches to MEL, both qualitative and quantitative.
- A demonstrated capacity to engage sensitively with people from different cultural groups as well as diplomatically with international partners including foreign governments to achieve program and organisational outcomes.
- Excellent relationship management, influencing and negotiation skills across a complex array of stakeholder groups including deployees, partners and governments and institutions both locally and internationally. Demonstrated representation capability.
- Demonstrated leadership and management experience, with the ability to mentor junior staff and create a positive and inclusive team culture.
- Excellent verbal and written communications skills; public speaking and report writing capabilities of a high order. A solid ability to negotiate sensitive diplomatic or politically ambiguous spaces to achieve an outcome.
- Advanced knowledge of MS Office, information management systems (CRMs and/or HRIMS), and capacity and interest in learning new technical systems as needed.
- Excellent problem solving skills with the ability to think critically and find innovative and creative solutions.
- An ability to travel interstate and internationally.
- Private sector experience delivering donor-funded programs.
- Demonstrative experience in adaptive programming.
- Experience in harnessing technology to deliver process improvements, particularly in relation to MEL deliverables.
RedR Australia is an equal opportunity employer and is committed to equality when responding to humanitarian needs. RedR Australia is dedicated to employing staff irrespective of gender identity, ethnicity, sexual orientation, disability, religion and age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
Please note: Applicants must hold a right to work in Australia. Any offer of employment will be subject to a satisfactory Police Check and adherence to RedR Australia’s Child Protection Policy & Code of Conduct.
A position description is attached for further information. If you have any queries regarding the role, please email firstname.lastname@example.org using the subject line: Manager - Monitoring Evaluation Learning enquiry via EthicalJobs.
For more information on RedR Australia, please visit www.redr.org.au.