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Campaigns and Digital Officer

Refugee Council of Australia

The Refugee Council of Australia (RCOA), the independent national community voice on refugee issues, is seeking a Campaigns and Digital Officer.

RCOA is the peak body for organisations working with and for refugees and people seeking asylum. RCOA conducts research, raises awareness and advocates on national and international issues affecting refugees and people seeking asylum.

The candidate we are seeking

The Campaigns and Digital Officer will work with the Director of Strategy, Communications and Fundraising and play a key role in RCOA’s small but effective team, promoting awareness of refugee issues and positive policy alternatives. The position will manage RCOA’s digital assets, support the design, delivery and evaluation of advocacy and campaign strategies and support sector wide collaboration on media and campaigns.

The successful applicant will be a motivated and effective communicator with outstanding digital skills, an understanding of refugee-related issues, relevant qualifications and experience in media, public advocacy and/or marketing.

The position is part-time, 30 hours per week with an hourly rate from $39.26 (Level 4 under the Social, Community, Home Care and Disability Services Industry Award, negotiable). Fringe benefits arrangements for staff of public benevolent institutions are also available, which increases the value of the package.

As an organisation dedicated to enhancing the role of Australia’s refugee communities in the national discussion about refugee issues, RCOA strongly encourages applications from people with lived refugee experience and people with close personal and cultural connections to refugee communities.

RCOA has offices in Sydney and Melbourne but much of our work is being conducted remotely due to the COVID-19 pandemic. This role can be undertaken remotely from anywhere in Australia and offers flexibility with working hours and days.

Selection criteria are outlined in the attached position description.

SELECTION CRITERIA

To be successful in this role, you must meet the following selection criteria:

  1. A commitment to the fair and just treatment of refugees and people seeking asylum in Australia and abroad and knowledge of key refugee-related issues.
  2. Relevant tertiary qualifications and/or experience.
  3. Demonstrated track record in designing, implementing, and evaluating campaigns, including community engagement strategies and digital campaigning.
  4. Experience developing, managing, and evaluating digital campaign strategies, including drafting engaging electronic direct mail messages (EDM), designing supporter journeys and implementing digital marketing strategies. Proven track record of managing social media platforms and posting regular, engaging content.
  5. Demonstrated experience in coordination and facilitation skills, particularly in working with diverse groups of stakeholders to achieve common goals. This includes the ability to host meetings and convene gatherings both in person and online.
  6. Demonstrated ability to manage organisational digital assets, including a CRM database, web assets and communications software. Ability to learn and employ new digital tools quickly.
  7. Excellent communication and interpersonal skills, including the capacity to communicate respectfully with culturally diverse individuals and to work in a team.
  8. Strong organisational skills, ability to take initiative, prioritise and meet deadlines, and conduct thorough evaluations of key activities.

Desirable

Please outline relevant experience you may have in any of the following:

  1. A deep understanding of refugee-related issues from lived experience and/or close personal and cultural connections to refugee and asylum-seeking communities.
  2. Experience managing and working with volunteers.
  3. Experience working with NationBuilder, Wordpress and/or Facebook ads.
  4. Basic web development skills.

Inquiries about the position can be sent to [email protected] using the subject line: Campaigns and Digital Officer enquiry via EthicalJobs.

A position description is attached.

How to apply

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