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Wellbeing and Recovery Worker - Indigenous Identified - Toowoomba

Richmond Fellowship Queensland
  • Full Time Fixed Term
  • Darling Downs - Toowoomba

With significant growth, service innovation, outstanding clinical outcomes and business stability, this is an exciting time to join Queensland’s leading NGO mental health service provider.

A recent independent staff feedback evaluation shows RFQ staff enjoy a culture of success and a work environment that benchmarks above industry norms in the Health and Community Services sectors. A best scored attribute in the evaluation shows an organisation that provides a flexible work environment.

Richmond Fellowship Queensland (RFQ) is seeking a professional and motivated person to be part of its passionate Toowoomba team.

About the position

The position is a collaborative relationship with Jaydon Adam Memorial Foundation (JAMF) which delivers programs and services responsive to the cultural needs and aspirations of Aboriginal and Torres Strait Islander Youth. JAMF promote and deliver improvement in the mental well-being of all Aboriginal and Torres Strait Islander people and non-indigenous people in Toowoomba and the Darling Downs to advance their social, cultural, and economic status. This position is responsible for providing recovery support and promoting the wellbeing its adults, with a focus on Aboriginal and Torres Strait Islander persons. A key part of the role will include nurturing linkages with Indigenous organisations and communities.

Working in this role involves:

  • providing client support including outcomes planning and strengths-based recovery support through skills development, capacity building and community connections
  • completing client safety assessments, plans and reviews
  • working collaboratively with internal and external stakeholders to support clients to achieve their goals/outcomes
  • participating in relevant networks and community meetings with a view to maintaining and sharing up to date knowledge of the community and mental health sector and services and resources and opportunities for clients and RFQ

Requirements include

  • A degree in a human service related field with relevant experience or other tertiary qualification with substantial years of relevant experience and lived Indigenous experience.
  • Demonstrated experience with nurturing culturally secure services through the development of strong relationships with Aboriginal and Torres Strait Islander services and communities.
  • Demonstrated previous experience working with people with mental illness
  • A strong sense of professional boundaries and integrity
  • Valid driver’s license and access to a registered roadworthy and insured vehicle (minimum third-party property)
  • Undergo criminal history screening and obtain and maintain a valid NDIS Worker Screening Clearance pursuant to the Disability Services Act 2006 (Qld)

As of 1 February 2021, a new worker screening commenced in Queensland for workers that provide supports and services to people with a disability. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start.

The successful applicant will bring

  • Experience or interest in a leadership role within RFQ
  • Be compassionate, ethical and objective
  • Be highly organised and dedicated
  • Have the ability to develop genuine and open relationships with a range of stakeholders
  • Be flexible, with the ability to respond to changing requirements and timeliness

About RFQ

Richmond Fellowship Queensland (RFQ) is a leader in the provision of professional recovery-oriented psychosocial services throughout Queensland, and nationally via telehealth services.

Today, RFQ provides a diversity of evidence based psychosocial recovery. From working in acute mental health wards and correctional facilities and supporting discharge and release pathways, to keeping people healthy in the community, RFQ’s vision captures the passion and conviction of our work: A future recovered for people facing mental health challenges and social disadvantage.

This statement of hope is also captured in RFQ’s logo, Recovered Futures. Our RFQ community inspires and reassures people in recovery that there is hope and a future.

Benefits of working with RFQ

  • Purpose driven and professional staff culture
  • Competitive remuneration $37.54 - $40.39 / hour plus penalty rates
  • Salary packaging up to $15,900 / FBT year including entertainment benefits, novated leasing, mortgage review service and personal parking expenses
  • Comprehensive support system - mobile Client Information Management System, Employee Assistance Program (available for staff and their family) and learning and development opportunities


Please submit your application (maximum two pages), addressing full list of selection criteria, skills and attributes outlined on the position description, together with your resume identifying two referees (including current report).

Further information about the role can be obtained by contacting Area Manager, Laura Lattanzio on 07 3363 2699.

To view and download the position description please CLICK HERE.

RFQ has a diversified workforce and encourages applications from people with a lived mental health experience, Aboriginal and Torres Strait Islander, and culturally and linguistically diverse backgrounds.

Applications will be progressively considered upon receipt.

How to apply

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