Flourish Australia has an exciting opportunity for an Administration Support Officer to join our Newcastle team!

This position is:

• Full-time (76hrs/fortnight)
• Monday to Friday
• Level 3 on the Flourish Australia Enterprise Agreement (2018)

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

About the Opportunity

In this role you will be responsible for a broad range of administrative support functions, reporting to the Manager and supporting various teams within the Hunter. You will demonstrate a high level of professionalism as the first point of contact to ensure a positive experience for those wishing to access Flourish Australia.

You will be a professional and emotionally intelligent individual, with strong written, verbal and interpersonal communication skills, as well as effective organisational skills, good problem solving skills and the ability to maintain confidentiality at all times.

Responsibilities include:

• Providing general administrative and clerical support to the Hunter Cluster
• Processing referrals and enquiries in the relevant databases
• Filing, word processing, and data entry
• Handling enquiries via telephone, electronic and paper mail, fax or visitors
• Maintaining records, such as learning and development records
• Assisting with recruitment functions and coordinating meetings and events, including arranging room bookings, catering, room set up and other requirements

Selection Criteria

• A diploma or degree in office administration (or in a relevant discipline) OR relevant certificates with extensive relevant experience
• Experience in an office environment
• Ability to use Microsoft Office Suite and ability to utilise other appropriate information management systems
• Be people focused and have strong written, verbal and interpersonal communication skills
• Be committed to professional and ethical conduct
• Be self-motivated, responsible and have a proactive attitude to work
• A current Australian drivers licence

For further information, please contact Michaeli Gwilliam, Manager. E: [email protected] using the subject line: Administration Support Officer - Newcastle enquiry via EthicalJobs (please do not email applications).

About the Benefits

• Attractive hourly rates equivalent to SCHCADS Level 3 $32.54-$34.90/hour + 10% Super
• Tax-Free Salary Packaging up to $15,900
• Family-friendly and flexible working conditions
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Employee Assistance Program for confidential wellbeing support

A position description is attached.