About us

Our personalised services give people and their families in rural and regional communities more choice, control and independence. Our support opens up a world of possibilities and experiences and we do it together, one person and one life goal at a time. This has been our driving focus since 1993, when our not-for-profit organisation was established by a group of families in Beaudesert.

While today, the footprint of our organisation has grown significantly, we distinguish ourselves from the pack, by remaining true to the vision of our founders who strived for more options and opportunities for their loved ones. Staying true to our ethos of ‘locals supporting locals’ we are always on the lookout for passionate people who embody our values to join our team, as we continue to grow our services into the rural and regional communities that need it most.

Rural Lifestyle Options Australia’s commitment to the people who access our services remains resolute, proudly underpinned by our organisation’s motto of “Big enough to provide the service, small enough to look after you.” For more information about who we are and what we do, please visit here.

The Home Care Coordinator role is integral in engaging, maintaining and expanding relationships with key stakeholders including (but not limited to); participants, families, government departments, adult guardians, public trustee, employees and community organisations. Home Care Coordinators are responsible for coordinating services tailored to suit the individual client needs, in accordance with the service agreement. This includes liaising with external agencies, conducting effective assessments and reviews of client needs, planning, and coordination and case management. The Home Care Services team provide a wide range of services to meet the individual needs of clients in their homes in regional areas.

Please note: This is a newly created position within the organisation and the successful applicant will be required to build and implement our new aged care model.

In your role, you will always be supported by our dedicated team and will work closely with peers, Team Leaders and the Executive Leader Support Services. If you are interested in making a real difference in the lives of people in Home Care - Aged Care, we would love for you to apply to join our innovative team.

Key responsibilities include:

• RLOA Administration and RN to support this role
• Report to Executive Leader Support Services
• Lots of autonomy in the role
• Monday - Friday role - work life balance emphasised
• Excellent opportunity to join an established but growing organisation
• Monitor and support daily operational functions to ensure services are provided
• Support and develop team members by sharing knowledge and information, and demonstrating effective and appropriate behaviours.
• Display reliability and integrity in responding to and liaising with internal and external stakeholders about their needs and requirements.
• Develop quotes and service agreements.
• Provide leadership in a manner that enhances staff competencies.
• Maintain knowledge of and adhere to the company's policies and procedures, Code of Conduct, documentation and relevant legislation.
• Some work outside standard office hours and the ability to participate in the after-hours on-call service, events and expo's is required.

About you

• Significant experience within the Aged Care industry
• Cert IV in aged care and significant management experience
• Understanding of the Aged Care Sector as well as Home Care Package and other program guidelines and service requirements
• The ability to build strong relationships and networks within the community
• Current Australian Drivers Licence
• HR and performance management experience
• Compliance experience
• Strong interpersonal + leadership skills
• Full Covid 19 Vaccination plus booster

We offer

• A suite of employee award and recognition programs
• Salary packaging up to $15,900 per FBT year pro rata
• Meal entertainment and venue hire annual cap of $2,650 per annum pro rata
• Salary to be negotiated based on level of experience
• Discounted private health insurance through HCF
• Ongoing learning and development and career advancement opportunities

next steps

To submit your application, click Apply Now. 

For any enquiries about the position, please phone 1300 032 175 and ask to speak with Executive Leader Support Services, Robert Rees.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Successful candidates will be required to provide a current NDIS Worker Orientation Module certificate and COVID-19 Infection Control certificate.

Rural Lifestyle Options Australia acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders, and people from culturally diverse backgrounds to apply for this job.

Only successful applicants will be notified for an interview.

We do not consider agency applications.