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ICT Systems Analyst

Royal Society for the Blind of SA

About Us

RSB supports people who are blind or have vision impairment to gain new skills, be engaged in life and grow confidence at home, at work and in their communities. Working together, RSB supports a culture of participation, meaning and purpose with the understanding that small changes can often have a powerful impact.

RSB is the leading service provider in disability and aged care support for people who are blind or vision impaired.

About the Position

This is a permanent full-time role.

The ICT Systems Analyst works as part of the RSB IT Team and is focused on RSB’s system requirements, principally through the Avantcare CRM, Microsoft Dynamics 365 and other system and data management systems as required.

About You

Essential Criteria

  • Tertiary qualifications in ICT or another relevant field.
  • Strong technical understanding of technology and systems, including detailed understanding of all CRM functional areas.
  • Strong working knowledge of associated technologies including Microsoft Dynamics 365, Avantcare CRM, Microsoft Teams.
  • High standard of general IT/office systems skills and knowledge, particularly Microsoft Office applications.
  • Proven ability to develop clear understandings of internal customer’s needs and the capability to incorporate them into processes and solutions

Desirable Skills Criteria

  • Understanding of the Avantcare Customer Relationship Management system
  • Demonstrated ability to provide sound advice across the areas of responsibility.

Special Conditions

  • Clearances including National Criminal History Check and Department of Human Services (DHS) and NDIS screening will be required before commencement.
  • Some additional hours may be required on occasions due to peaks in workload.

Please submit your resume and cover letter addressing the criteria, by clicking the Apply Now button.

The position description is available on www.rsb.org.au/get-involved/careers 

How to apply

This job ad has now expired, and applications are no longer being accepted.
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