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Psychosocial Recovery Coach

Rubix Support
  • Are you ready for a change and challenge in 2022?
  • Do you live in the Inner Northern, Western, Southern or Eastern suburbs of Melbourne?
  • Are you seeking regular part time or casual rostered work, building relationships with a variety of Participants?
  • Do you have a background or experience in supporting people with mental health or psychosocial related needs?
  • Award: Social Community Health and Disability Services (SCHADS) Award (2010)


With significant experience in the disability sector within government and community organisations, Rubix Support is passionate about supporting people with cognitive impairments to lead the life they want to live and to achieve their goals and aspirations. Rubix Support provide support to people aged between two years to sixty-five years old. We are a registered provider under the NDIS and provide services across three main areas - positive behaviour support, support coordination and lifestyle support; and a new fourth area being Psychosocial Recovery Coach supports. We are focused on evidence based best practice, a commitment to social justice with a human rights lens who are passionate about achieving positive outcomes for the people we support.


Rubix Support’s Vision is to be a leader in the provision of evidence-based, practical, individualised behaviour assessment and support for people with intellectual impairments, psychosocial disability and complex support needs.


  • New and exciting opportunities to be part of our team! We are committed to your personal growth and provide you with significant, on-going support including training opportunities.
  • You will receive paid support and supervision to ensure you always bring your ‘A game’.
  • Regular, planned and rostered work to ensure you build rapport and relationships with Participants and maintain a successful work life balance.
  • You will be part of a team that has significant experience supporting people with cognitive impairments and psychosocial disabilities. We are a team that strives on positive team culture and are always happy to support each other.
  • Opportunities for advancement.


  • Developing recovery-enabling relationships, based on hope
  • Supporting the person with their recovery planning
  • Developing strong and respectful relationships with Participants with Psychosocial disabilities to coach Participants to achieve their life goals and aspirations
  • Coaching to increase recovery skills and personal capacity, including motivation, strengths, resilience and decision-making
  • Collaborating with the broader system of supports to ensure supports are recovery-oriented
  • Supporting engagement with the NDIS, including support with plan implementation
  • Provide support to people with psychosocial disability to increase their independence, social participation and economic participation.
  • Coach individuals to take more control of their lives and to better manage complex challenges of day to day living.
  • Through recovery-enabling relationships and skilled coaching, coach individuals to build capacity, including strengths and resilience.
  • Work collaboratively with individuals, their families, carers, and other services to design, plan, implement and review a recovery plan.
  • Build trusting and authentic relationships.
  • Ensure accurate and timely documentation and reporting.
  • Through coaching, support individuals to articulate and own what a meaningful life means for them and their families and carers, and to then make decisions for themselves.
  • Work closely with clinical teams (such as Psychologists) and other supports


  • Confidence in the development of relationships with individuals, to provide Recovery Coaching services.
  • Ensure resourcefulness when providing coaching and supports to individuals, with the capacity to thinking ‘out side the box’.
  • Positive mindset, with the strong ability to focus on an individuals abilities and strengths.
  • Demonstrated knowledge and understanding of psychosocial disability and recovery, including trauma-informed practice, supported decision making and family inclusive practice.
  • Ability to facilitate access and coordination of community resources, services and other government service systems. This includes collaborating with mental health services in planning and coordinating supports to implement the person’s plan and any plan review, and to ensure support responses are coordinated.
  • Demonstrated ability to engage with participants to build a trusting coaching relationship that motivates and builds capacity to problem solve, review progress, reflect and learn, and provide and elicit feedback.
  • Understands the episodic nature of mental illness and collaborates with relevant services to plan and maintain engagement through periods of increased support needs.
  • Use learned experience of mental ill-health and recovery to provide support and enable recovery. Recovery coaches without lived experience draw on knowledge and expertise gained from their professional training and practice to support people with their recovery journeys

Rubix Support operates a stringent safety screening procedure for all preferred candidates including:

  • A cleared NDIS Worker Screening check
  • A satisfactory international (where applicable) police check,
  • A current Working with Children's Check,
  • Two professional references.


  • Hold relevant and suitable qualification for this role as identified in the Position Description
  • Provide evidence of being fully vaccinated against COVID19
  • Complete the Department of Health's COVID19 Infection Control module prior to commencement
  • Complete the NDIS Worker Orientation Module prior to commencement

** PLEASE NOTE - Interviews for these roles will occur both prior and post the Christmas break period, with the intention for successful applicants to commence at the start of February 2022 **

A position description is attached.

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