Business Analyst - Salesforce

Role Details:

• $110 - $120k Salary
• 2-Year fixed term contract
• Full-Time, 1.0 FTE
• Location, Melbourne/Sydney
• Classification: SCHADS
• Reports to the Director of Finance and Technology
• A full Position Description is available on our website here: https://www.sane.org/careers-at-sane
• Position contact: Myra Nunez – [email protected], using the subject line: Business Analyst enquiry via EthicalJobs.

Who are we?

SANE is a national mental health charity making a positive difference in the lives of people affected by complex mental health issues.

SANE exists to make a real difference in the lives of people affected by complex mental health issues through support, research, and advocacy.

Our vision is an Australia where people affected by complex mental health issues live long and fulfilling lives, free from stigma and discrimination.

SANE is committed to positive diversity and inclusion within our organisation and encourage applicants with lived experience to apply!

What can we offer?

• Strong personal and professional growth opportunities
• Attractive remuneration packages with salary packaging option
• Additional Refection Leave per year
• Flexible working arrangements
• Employee Assistance Program
• Strive on mental health and well-being initiative
• A dynamic social team environment

About the Role:

The Business Analyst will work with the business groups and SMEs to identify system functionality and reports required so that strategic and operational objectives are delivered. The role will require understanding of operations, translation to technical requirements and delivery of solutions either in house or in partnership with a third-party service provider.

The Business Analyst reports to the Director of Finance and technology and is a critical member of the Finance and Technology team with a close collaboration with the Head of Technology. This role will:

• Work with the Program and Services team and SMEs to understand business strategies, context and the existing Salesforce Healthcloud technology platform
• Support SMEs to manage stakeholder groups
• Support change when new initiatives, changes to systems and process are rolled out, helping to monitor, measure and collect feedback
• Identify and escalate risks and issues to the leadership team

What you will need to succeed in this role:

• Proven Salesforce implementation, administration and configuration experience
• Experience working on projects using a combination of Agile and Waterfall methodologies
• Experience working on large scale business and technology programs of work with multiple concurrent streams.
• Extensive experience delivering Salesforce CRM projects
• Strong written communication skills, with demonstrated documentation experience

Interested?

If you have an interest in in this role and are looking for your next step in a progressive and growing company, please submit your updated Resume and Cover Letter. Applications are reviewed as they are submitted so make sure to apply now!

Please note, All appointments to SANE are subject to reference checks, criminal record checks and a double- vaccination requirement. A Working with Children’s Check and Police Check is mandatory for this role.