Support our teams as an IT Trainer and Coordinator and take on the opportunity to deliver IT training for our critical business systems. We need you to maintain and deliver engaging training content to a variety of stakeholders to build organisational capability to enable our users to make the world a better place for children.

Save the Children is no ordinary not-for-profit.

We're ambitious, creative and outspoken. We stand up for children's rights. We want all children to be educated, healthy and live a life free from violence. We run programs in Australia and overseas and, if there's a disaster - like an earthquake, drought or conflict - we are there on the ground.

Where you come in:

In this full-time permanent position, based in Carlton, you will deliver high-quality IT training across critical business applications that support functions such as programs, fundraising, and finance. You will be part of our IT team and collaborate with various system owners, reporting into our Service Delivery Manager.

You will make an impact by:

• Preparing and delivering regular IT inductions for new starters and existing staff
• Delivering training for core systems including Salesforce Case Management System, Microsoft Dynamics, CRM Donor Management Platform, our Finance system (Agresso/Business World), and Microsoft Office 365 Suite
• Collaborating closely with the Instructional Designer to design new training content
• Developing and reviewing robust IT training documentation, online resources, and user guides
• Monitoring and evaluating training outcomes to ensure relevant feedback influences course design and content, and leads to improvement

Does this sound like you?

You have a naturally creative mindset that understands the key elements of designing and delivering effective and engaging systems training. You have a passion for delivering high-quality content and enjoy delivering tangible improvements in employee capability. You have a keen interest in technology and thrive on collaborating with various stakeholders, while considering how learning content is organised and delivered for maximum learning transfer.

This role requires:

• Proven experience in delivering training sessions for IT systems across a range of delivery modes
• Demonstrated experience in building and maintaining e-learning programs
• An aptitude to learn new IT applications and interest in technology
• Demonstrated experience designing learning for systems training
• Experience in delivering training via Totara/Moodle LMS

Working at Save the Children is more than just a job.

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

• Opportunity to work on additional projects alongside business as usual
• Individual learning plans to assist in your career development
• Internal employment and development opportunities
• Friendly and flexible work environment
• Agile work environment including working from home
• Pet and child friendly work environment
• Full salary packaging benefits
• Additional annual leave options available

Sound interesting?

We'd love to hear from you. Submit your cover letter and resume by clicking on one of the buttons in the 'Apply' section.

Position Description - IT Trainer

At Save the Children, we seek a workforce that is as diverse as our society - in ethnicity, gender, age, sexuality, cultures and beliefs - and reflects the communities we work in. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. Our inclusive workplace culture contributes to making Save the Children a great place to work. We encourage people from Aboriginal and Torres Strait Islander backgrounds to apply.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check (where necessary), and sign our Child Safeguarding Policy and Code of Conduct.

Save the Children Australia supports the Inter-Agency Misconduct Disclosure Scheme. If you are successful in your application, we will request consent to access HR held information pertaining to your last 5 years of employment. You can read about the Scheme and our commitment to Safeguarding here.