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State Retail Operations Manager

Save The Children
  • NSW (3197-689)

Save the Children's retail network offers customers excellent quality recycled clothing, footwear, bric a brac, toys, books and much more. Run entirely by volunteers, the New South Wales retail network is our most extensive state network, and accordingly requires a highly efficient and inspirational retail leader that can deliver superior results.

Save the Children is no ordinary not-for-profit

We're ambitious, creative and outspoken. We stand up for children's rights. We want all children to be educated, healthy and live a life free from violence. We run programs in Australia and overseas and, if there's a disaster - like an earthquake, drought or conflict - we are there on the ground.

Where you come in:

In this full-time permanent position, you will be responsible for the financial performance and operational management of the network of Save the Children opportunity shops in New South Wales. While nominally based in our Smithfield office, the role will also involve significant time both in-store and on-the-road driving business development. Leadership will be key to your success, as you will build collaboration across a team of four direct reports and a solid volunteer base. You will be a key member of the Retail Leadership Team (RLT) and report into the Head of Retail.

We are open to candidates outside of NSW. We will provide a relocation allowance, as part of the offer, for the selected candidate currently based in another state or territory.

You will make an impact by:

  • Managing and improving store performance to required financial targets & KPIs
  • Identifying areas for sustainable financial growth
  • Engaging and motivating a large team of both permanent employees and up to 500 volunteers
  • Implementing consistent retail practices across NSW stores
  • Implementing the national retail volunteer strategy and program
  • Ensuring efficiencies and safety within the NSW warehouse

If we could compose the perfect you…

You come from a strong retail background and may be an experienced Regional/Area Manager looking for that next challenge. You can walk into a store and know, just by look, what needs to be done to improve the operations. You are passionate about people and leadership and have a natural ability to engage with a wide variety of people at all levels. Resilience, drive, adaptability and organisation are inherent skills that support your desire to contribute to a well-respected cause.

This role requires:

  • Solid retail experience with financial and operational responsibility for a multi-store network
  • Holistic approach to retail including operations, stock management, visual merchandising, marketing and property management
  • Leadership and influencing skills with success in managing, engaging and developing staff
  • Ability to translate strategy into operations and drive the achievement of goals
  • Demonstrated success in increasing customer engagement
  • Current Driver's Licence and the ability to drive a manual vehicle

Working at Save the Children is more than just a job

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. We offer a competitive salary including generous salary packaging benefits, a friendly work environment, and great career opportunities - both locally and internationally.

Sound interesting?

We'd love to hear from you. Submit your cover letter and resume by clicking 'Apply Now'.

We encourage people from Aboriginal and Torres Strait Islander backgrounds to apply.

Position Description - State Retail Operations Manager - NSW

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct.

How to apply

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