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Team Leader - DFV Refuge

Save The Children

Across Southern Queensland, Save the Children operates independent accommodation units located within secure facilities, and outreach support to women and children escaping domestic and family violence. In these environments women and children receive the support and information they need to make informed choices about their future, free from the immediate threat of violence. We need you to lead a team of dedicated professionals, driving their practice and managing operations.

Save the Children is no ordinary not-for-profit

We're ambitious, creative and outspoken. We stand up for children's rights. We want all children to be educated, healthy and live a life free from violence. We've been working with families and communities in Queensland as a trusted support for children for nearly 70 years. More information on our work in Queensland is available here.

Save the Children works within a human and child rights and a child participatory approach. Our parent and child support workers operate within a practice framework that is child and women centred and trauma informed, and children are treated as individuals in their own right.

Where you come in:

In this full-time, maximum term position (until June 2023), you'll be based in our Crisis Accommodation Program located in Brisbane. As Team Leader, you will be responsible for providing high quality supervision, support, and leadership for a team of eight. Working 9am-5pm Monday to Friday, you will also need to be flexible to respond to issues impacting client safety outside of hours as needed. You'll be part of our Queensland Programs team and report to our Regional Manager.

You will make an impact by:

  • Overseeing daily operations in the refuge and ensuring practice standards are met
  • Leading and developing a dedicated and driven team
  • Building relationships with the local community and confidence in the program
  • Ensuring that case management is completed on time and to a high standard
  • Conducting intakes with new clients, including risk assessments and relevant referrals
  • Providing support and professional supervision for staff
  • Working with families to source appropriate, safe and sustainable accommodation free from violence and/or working with families in an outreach capacity
  • Ensuring compliance with service agreements, policies, procedures and legislation, and compiling relevant data to acquit reporting requirements

Does this sound like you?

You're a passionate and confident leader who motivates and builds the capacity of others, and you have strong knowledge of domestic and family violence and how it affects families and communities. These skills will see you continuously develop staff knowledge, ensuring strength based, trauma informed practice.

This role requires:

  • Experience working with women, children and young people who have experienced domestic and family violence
  • Knowledge of best practice, professional standards, and relevant research in the field of domestic and family violence
  • Experience in coaching, mentoring and the transfer of skills and knowledge to others
  • Demonstrated understanding of the ways in which cultural contexts influence practice approaches
  • Current valid driver's licence
  • A Bachelor of Social Work, Psychology or relevant Human Service Qualification and/or significant experience managing a similar service

Working at Save the Children is more than just a job

It's the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

  • Individual learning plans and career development opportunities
  • Short term deployment opportunities as part of national natural disaster responses
  • Secondment opportunities to other SCA programs to boost your professional development
  • The peer support of a skilled and dedicated leadership group
  • Friendly and flexible work environment and a culture based on staff health and wellbeing
  • Professional supervision training and monthly supervision sessions
  • Full salary packaging benefits
  • Festive leave in addition to regular leave benefits

Sound interesting?

We'd love to hear from you. Submit your cover letter addressing the role requirements above and CV by clicking on one of the buttons in the 'Apply' section.

Position Description - Team Leader Bridges

For more information about the team and the program that the role works in, refer to our Program Profile.

At Save the Children, we seek a workforce that is as diverse as our society - in race, ethnicity, gender, age, sexuality, cultures and beliefs - and reflects the communities we work in. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. Our inclusive workplace culture contributes to making Save the Children a great place to work. We strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct.

Save the Children Australia supports the Inter-Agency Misconduct Disclosure Scheme. If you are successful in your application, we will request consent to access HR held information pertaining to your last 5 years of employment. You can read about the Scheme and our commitment to Safeguarding here.

How to apply

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